Customer Ratings & Reviews

This new arris modem is quite simply a plug and play favorite of mine. It booted up with my wifi system effortlessly , and needed no complicated configurations at all.

Works well. Easy to set up and use. Beats renting one

Maintains a solid connection. No issues or complaints.

It is way better than my previous Netgear, which broke down in only 11 months, for sure! I will observe how it goes, but this one surely gives faster Internet (with the same internet connection). It turns on a bit slower than average, but it's okay, as long as it is stable.

Plug and play! Just had to call spectrum to update my Mac ID, then just plugged back in my router and was done! I know spectrum would give me a modem for free, but their equipment is junk... now I have no issues getting my max download and upload speeds

I loved my old Surfboard SB6141. The Arris Surfboard is even better. It supports up to 1.4MBps downstream with 32 channels and is able to handle all the devices I have connected to Wi-Fi. It's a large capacity modem and works great for me. Highly Recommended.

My last surfboard modem died. This one has been great. Fast and reliable. If your spending this much for the fastest modem just remember docsis 3.0 is on its way out. 3.1 is a lot faster and just around the corner. Check with your provider. This modem works great with Cox.

This modem works well and doesnt require any sefup really just plug it in. I bought one 3 years ago too for my mom and it is still working well.

This modem seems to do a good job for the price. Replaced a Comcast modem/router with this one. Easy setup. Service seems slow at times. But I’m blaming most of that on the signal coming into the modem. Even though It’s smaller and it looks like it’s made cheaper than the previous one, it seems to be of very good quality.

I have noticed a big difference in this modem vs. the Comcast one.

works with Comcast. You have to have the filter that Comcast provides - the incoming coax connects to the filter then the other end of the filter connects to the modem.

I purchased this to switch to Time Warner Cable, and to work with a Netgear Nighthawk AC1900 wireless router. I subscribed to 100 Mbps internet, and this modem delivers that and more without any issues! Highly recommend!

Easy to set up and works great! Happy with the purchase!

good product easy setup work fast and strong signal

Works well but not a major improvement over my old DOCSIS 3 modem. It is an improvement, however you will notice little difference. I was hoping it would speed up my online gaming and video steaming to Firesticks a bit. It does, but there is still some lag and stutter.Excellent for fast web surfing. Cable company internet at 120Mbps average. LINKSYS EA9500 MAX-STREAM router.

I tried a Netgear cable modem but it didn't work. The reviews for Arris were positive so I gave it a try. It connected easily and was compatible with my Netgear router. I am pleased with this modem. I use Comcast as my cable service and their internet works well.

My household constantly has at least 4 teenagers playing on multiple Xbox consoles at any given time. This modem never breaks a sweat and handles the demands of gaming and streaming movies with ease. While it's a bit more expensive than I'do like it to be, I'd buy it again.

Great value for a high quality modem. I bought this on sale and I am happy with it. Connection and setup was really easy

It Works good and it's reliable and speed is alright.

We bought two of these for home and our other property. The first installation went flawlessly. But we haven't connected the second one yet due to a compatibility issue with our carrier.