Customer Ratings & Reviews

Excellent upgrade from the junk that internet providers rent to people, and no more rental fees.Internet speeds are much faster, and when paired with a quality router WiFi speed and range are greatly increased.

Replaced the basic Arris modem provided by my cable company, and has improved performance over the old basic model. My tech that helps me keep my relics up and running said that this was one of the better modems on the market. So far so good. Thanks Best Buy and Arris.

This modem is perfect for what I needed. I provides fast speed and is easy to setup.

I bought this modem because my ISP modem was no longer compatible with their new system. Setup was easy. I plugged it in power cable, hooked up the coax cable, and called the ISP to give them the MAC address. Once all that was done I was up and running within 5-10 min.

Handles if your stream very well. Excellent for cable internet.

After 3 1/2 years my old Surfboard (they were labeled from Motorola then, now it's called Arris). I bought this to replace it. While I was at it, I replaced the switch and bought some Cat 6 cables as well. WOW! I'm speedtesting downloads almost 30% faster! (I'm on Cox).

This modem is very good and well worth the price. Very easy to set up.

did it’s job. Good price. Able to sit it in a corner and forget it.

This modem is fantastic! I subscribe to my service for up to 25mbps. Since installing I have had nothing less than 40mbps and have maxed out around 70mbps! For those looking to upgrade, remember this, it's always better to purchase your modem and router separately.

It works great so far. I notice because of the size, it doesn't want to stand up and wants to fall down because the cables and connections want to pull it. It is extremely lightweight. Much better than the cable company box.

This works great. Quit paying to rent one If you are you are getting robbed

It's a cable modem and seems to be quote fast, a lot faster than the old Comcast one I was using. However, if you put this anywhere that light is going to be an issue (like a bedroom) be aware that the LED lights on it are ABSURDLY bright. I have to throw a shirt over it every night and while the shirt is briefly nice and warm when I put it on, it's not optimal.

This is the fastest modem readily available. Be aware that not all current cable systems are utilizing all the bonded channels currently, but will likely implement soon to get gigabit speeds over the current cable network. This is the best future-proof modem available right now.

Works flawlessly. Sad that we still have people passing on disinformation that there is a flaw in the Puma 6 chipset from Intel. The issue was a potential security issue in the firmware and was addressed years ago.

Cable service provider updates necessitated the purchase of a new modem. Best Buy staff assited with locating the unit we needed to get up to date and enable the full potential if what we pay for. It's a night and day difference from what we had. Definitely satisfied.

Easy set-up and great connection. Has improved our internet experience.

We bought this modem because of Spectrum/ Time Warner wouldn't acknowledge our other modem for 100 mbsp...so we got this one to make sure we had no issues. Spectrum/ Time Warner do not make it easy for anyone who doesn't take their products. We beat them with this modem.

This one is not compatible with Altice or optimum. The cheaper one works. Call your cable company to see if it is compatible. I saved $10 a month on cable bill. Easy to set up. Just call your cable company and they will guide you

all modems are the same right? ...WRONG. New innovative ways of delivering packets through a wire are why internet speeds get faster. I was getting 75mps on my old Netgear. I am getting 180mps with this. Only chose this brand because it was on sale.

I have a 400mg down connection and around 25 wireless devices connected to my google mesh network and a network switch with multiple wired connections. This modem made my internet more efficient and actually fixed an issue that my ISP wouldn't even fix.