Customer Ratings & Reviews

I previously used the Arris SB6141 modem which had 8 upload channels. The Arris SB6190 has 32 upload channels. By upgrading to the SB6190 my internet speed increased from 90 MB/sec to 100 MB/sec. I would recommend this modem if you want faster web surfing and downloading.

A little expensive but worth it if you want fast speed with no lag. Also easy to setup

Seems to work fine. I am getting 230 mbs download speed from Spectrum while paying for 200 mbs so I think the modem is fine. Easy to hook up. I would suggest upgrading your Ethernet cabling to Cat6 if you’re using older cabling. I was getting 170-180 mbs with older cat5 cables.

Needed a new modem and decided to get something a little better this time and boy was that a good decision. It's been working like a charm since it was installed with no issues. I'm very happy with it.

The supplied cable modem from my provider was old and incompatible with the eero mesh wifi system. There helpful support recommended this cable modem and after a bit of back and forth getting it activated by the internet provider everything has been working flawlessly.

I purchased this to go with my new Nighthawk router. This was also easy to setup. Had good instructions. works very well.

the order process was fast and easy! Once i arrived at the store i called the number to let the staff know i was there and they were fast to bring me my items. Would shop here again

Purchased this modem to replace the one that we had from Charter at our house for the past 15 years - paid rental on that one the whole time. Now this one is in place so no rental fee! Easy set up and is working great.

Bought this as an upgrade from renting from Comcast. This along with Google Nest Wifi has made our connection faster and more reliable with everyone spending more time working from home and attending school.

Cheap, easy. Just remember to hard reset your base station

Good performance,set up for a friend about 1.5 urs ago, no complaints and he would have let me know as I am his tech support

I decided to stop paying TWC/Spectrum rent for a modem so I purchased the Arris. It was very easy to set up and it works well. I have had it for a few years now and all I need to do is reboot it and my router about once a month and its good to go.

It was recommended by the BestBuy associate that I upgrade my modem from the old one I had from the cable company when I bought the eero 6 AX1800. I’m glad I did. Performance has improved throughout our home.

I used this modem to replace the modem that Charter sends for their internet system. It is the basis for my new linksys velop system and it works perfect! I did have to call charter and have them ping it for signal which only took moments and it has been great!

We have actually purchased 2 of these now. One for my brother in law and for ourselves. Very happy with the performance and no need to reboot. Great alternative to paying rent to the cable company. Handles Spectrum's high speed internet just fine.

Easy to hook up and works like a charm! I like that it comes in white as it blends in with our office furniture.

Easy to set up, I have used it for a couple months now and havent had any issues.

We bought this when our old cable modem went out. I took advantage of a cable internet offer our company had going and this was the modem they recommended. It was easy to set up and works well. No problems at all.

I've had this for about a week on WOW's internet. So far there have not been any issues. The blue lights that are on the front when the unit is plugged in are blinding though. They are so bright, I had to cover them with something to get them to stop making my room blue.

We bought this along with the google WiFi. Our speeds increased from 10-12mbps with Comcast (we were paying for 150mbps). We now get 125-150+ all over the house. While running 4+ TV’s on a football Saturday. Using Hulu and other streaming services.