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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem as mine was no longer supported by my internet provider. I looked at a lot of different ones and read many reviews. The reviews for this one was very good and the tech person I spoke to said it was a good one. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Cable Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cable modem was very old and were looking to update our internet speed. Needed a new modem and this one fit the bill. Works flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    more consistent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from modem with less channels. Download speed for streaming more consistent now. Still not always even near what Comcast implies, but minimum rates are almost always acceptable now. Hit max more often too. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and set up. Literally just plug it in. Xfinity had to do their part to add it to my account but again not at all painful. I've been using this for a few weeks and no issues at all. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workhorse for 4k streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our last model for about 5 years and bought this as a replacement. We stream 4k movies and shows with no problems and use up to 5 devices at once. Excellent value for the price. I’ll buy another in about 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth what I paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I'm a Geek Squad member, I got this on a great sale (more than half off) just before Christmas. Solid product. Works as stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, never had an issue with connectivity. Just have to watch your internet connection. I currently have the match connection it is sourced for with Spectrum with is 400MBs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly with Cox (I have the 150Mbps plan). You don’t really need DOCSIS 3.1 to work for a low-bandwidth plan like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been at least a month now and it has not missed a beat. Have never had to reboot or reset the modem since I got it. Comcast said my old modem was a problem so I went up three levels and got this one. Great modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS Surfboard 32x8 Modem is perhaps the best modem I ever had. I had the usual modem that you get with Cox cable costing me $10 a month to rent forever. This product was under $120 and was superior to the cox modem in speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out from my internet provider that I wasn't getting the full speed of the internet that I pay for with the modem that i had. They recommended this one and even told me to get the better price at Bestbuy. My download and upload speeds increase exponentially.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup and great performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble setting up the modem and it worked well right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is wayyyy better than the modem issued by the internet company. And we own it out right instead of having to pay a rental fee to the internet company. More money up front but overtime you save and get a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the modem for about a month and it's working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with a new router. Does everything it is suppose to do with ease. Comment on design ... would have liked "feet" on one side so I would have the option of placing it on the side but maybe you are not suppose to due to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced service provided modem with this Arris modem in an attempt to speed up download speeds. There was an obvious improvement in speeds using this modem. My service provider said that this Arris modem model is one of the "best out there." I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreaT product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as intended. Bought this to stop Renting the one from the internet company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dumped the modem supplied from our cable provider and replaced it with this fast, efficient modem that is great for streaming all wi-fi devices in my home. No issues since we’ve made the upgrade. Very satisfied with this Arris!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty easy to setup, if you are not a novice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem to replace Service Provider Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment if you want to own your own equipment and save on monthly rental fees. I have seen no difference in upload and download performance to date, and hoping to see an increase in perfromance when we have many guests visiting our home at one time.

    I would recommend this to a friend