Customer Ratings & Reviews

I needed a new modem as mine was no longer supported by my internet provider. I looked at a lot of different ones and read many reviews. The reviews for this one was very good and the tech person I spoke to said it was a good one. I would recommend it.

Our cable modem was very old and were looking to update our internet speed. Needed a new modem and this one fit the bill. Works flawlessly.

Upgraded from modem with less channels. Download speed for streaming more consistent now. Still not always even near what Comcast implies, but minimum rates are almost always acceptable now. Hit max more often too. :-)

This modem was easy to install and set up. Literally just plug it in. Xfinity had to do their part to add it to my account but again not at all painful. I've been using this for a few weeks and no issues at all. I would recommend this to a friend.

Had our last model for about 5 years and bought this as a replacement. We stream 4k movies and shows with no problems and use up to 5 devices at once. Excellent value for the price. I’ll buy another in about 5 years.

Because I'm a Geek Squad member, I got this on a great sale (more than half off) just before Christmas. Solid product. Works as stated.

Great buy, never had an issue with connectivity. Just have to watch your internet connection. I currently have the match connection it is sourced for with Spectrum with is 400MBs.

It works perfectly with Cox (I have the 150Mbps plan). You don’t really need DOCSIS 3.1 to work for a low-bandwidth plan like me.

Been at least a month now and it has not missed a beat. Have never had to reboot or reset the modem since I got it. Comcast said my old modem was a problem so I went up three levels and got this one. Great modem.

The ARRIS Surfboard 32x8 Modem is perhaps the best modem I ever had. I had the usual modem that you get with Cox cable costing me $10 a month to rent forever. This product was under $120 and was superior to the cox modem in speed.

Found out from my internet provider that I wasn't getting the full speed of the internet that I pay for with the modem that i had. They recommended this one and even told me to get the better price at Bestbuy. My download and upload speeds increase exponentially.

I had no trouble setting up the modem and it worked well right out of the box.

This modem is wayyyy better than the modem issued by the internet company. And we own it out right instead of having to pay a rental fee to the internet company. More money up front but overtime you save and get a better product.

I've had the modem for about a month and it's working fine.

Purchased this with a new router. Does everything it is suppose to do with ease. Comment on design ... would have liked "feet" on one side so I would have the option of placing it on the side but maybe you are not suppose to due to function.

Replaced service provided modem with this Arris modem in an attempt to speed up download speeds. There was an obvious improvement in speeds using this modem. My service provider said that this Arris modem model is one of the "best out there." I am very happy with it.

Works great and as intended. Bought this to stop Renting the one from the internet company.

Dumped the modem supplied from our cable provider and replaced it with this fast, efficient modem that is great for streaming all wi-fi devices in my home. No issues since we’ve made the upgrade. Very satisfied with this Arris!

It is pretty easy to setup, if you are not a novice.

Great piece of equipment if you want to own your own equipment and save on monthly rental fees. I have seen no difference in upload and download performance to date, and hoping to see an increase in perfromance when we have many guests visiting our home at one time.