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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of gaming and streaming and I have multiple devices running on my internet at once and this modem does an outstanding job I had a modem router before I went through a couple and they would always crash would recommend get them separate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated to faster modem. Simple installation and runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and cheap solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was compatible with COX and provided a simple solution to setting up my parents' network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to save some money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went with no issues (xfinity) cable tech said everyone was buying this one. Download and upload speeds matched what I was paying for. If you have your own router/WIFI this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not great at these things and this was easy to set up and is WAY better than the unit I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. Consistent signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Comcast modem with this, keeping the Comcast service. I had to call Comcast to get them to recognize the new modem, but otherwise the setup process was mindless. We've had several power outages due to storms and it reboots quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast Reliable Cablemodem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An example of why Arris continues to receive top rated spot for stand-alone cable modems. DOCSIS 3.0 compatability, Gigabit LAN ports, 1.4GBps download speeds and support for IPv6 devices with 32 channels for downloading. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest install ever. I mean, really. Plug in power, plug in coax. Done. I did then plug the modem to my router. Three steps and works perfectly. Added bonus is that I don't pay a service provider a monthly rental expense for their modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoking Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this modem. This is my second Surfboard. The first one couldn't handle the upgraded download speed of my ISP. Read reviews and talked to friends before purchasing. Totally satisfied. Just wish my ISP download speed was consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is rhe perfect match when you want a full control of tour network, if you are using your own router and access points, this stand alone modem matches with any good brand of network devices. Also you will stop paying monthly rent to your ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended, Future proof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested with Comcast Blast package I achieved 150 Mbps with 16 channels down and 4 up. The good thing is that it supports up to 32 channels down and 8 up for a theoretical 1.4 Gbps. So far no issues and I notice multitasking happens a lot faster with no disconnects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast transfer of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the newest technology you can afford. Especially when it is already priced right. It worked and lives up to that which was advertised. It is virtually the same modem offered by the cable providers, but faster and you don't have that monthly rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my previous modem that did not support TWC 200Mbps speeds (it topped out at 100). This modem is listed on TWC website as supporting speeds of 200Mbps and I am consistently getting between 220Mpbs and 230Mbps download and 20Mbps upload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem, no signal confusion .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arris-SURFboard 32 x 8 DOCSIS 3.0 cable modem provides fast downloads of movies I like. Little grandkids can be impatient with downloads. With no built in router, there is no signal confusion. I own it. I don't pay a rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Router gave out on me. Called the cable company and ask a tech. what they would recommend. They recommend the Arris 3.1, or the Arris 3.0 Best Buy didn’t have 3.1 in stock. Looked at reviews online. This one had good reviews. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the price. I replaced a much more expensive modem and this one works better. Haven’t had a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, does what it's suppose to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not really sure what to say. It's a great price and took over for a problematic spectrum modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well for 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases this 2 years ago and it is still working like a charming. Really enjoin it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. If you have basic cable speeds of a few hundred Megabytes it is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Easy to use!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a replacement modem. It was an easy and quick swap. Works great!

    I would recommend this to a friend