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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 10,865 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I wouldn't have to pay my ISP to rent a modem every month, and I'm glad I did. It works just like it should, it was easy to setup, and it's going to pay for itself after about 4 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the quality and ease of setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality and ease of setup. Works great, zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Internet Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this device rather than pay monthly rental fee charged by internet providers which adds up quickly. I have no doubt that I made the right choice. I get super internet speed and recommend this device without reservation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In an effort to increase my home internet speed and accommodate an increasing number of devices I purchased this modem, and the Google WiFi three pack. It immediately improved the speed and eliminated any "dead" spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem to support my recent upgrade to 500mbit internet. This modem is good to 1.2gbit, so bought this in preparation for future upgrades instead of the SB6985. Works great and I'm actually pulling down about 600mbit from my ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than most Modems: Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Google Nest 3-Pack System from BestBuy in Boise. James sold us a Great System that performed exactly as it was intended. Also with BestBuy Card received 18 Months interest free payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this modem for some time and it's both a financial blessing in that we don't have to pay monthly rental payments to Comcast/Xfinity and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Arris Cable Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Needed a good reliable Cable Modem for my setup. I did some research online and chose this one. I've been pleased with its steady performance and reliability. I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very easy to install and function great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SURFboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I have been using for a while and no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been working great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working great, no problems at all! This was a replacement to our previous one and hopefully it will survive longer than our last one did...I guess we will see about that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. It delivers as promised and does so much more. I paired this product with the Nighthawk Wifi 6 system and haven't looked back since installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SB6190

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple remove and replace with a little help from the internet provider. Performs as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in IT. I use this on my home network. It is perfectly adequate for my needs. You CAN get 1gig speeds on this, but may want to get a high end model. I use this for 500MB and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the Arris modem and router that I rented from my ISP and thought I was getting good speed. I had no idea what I was missing! This is SO MUCH FASTER and connected to an ORBI router makes it the perfect setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Seem to be getting higher download rates.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome modem, bought this for my daughter for her first apartment, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best for the best of your a gamer and you want a great connection this is what you want to be using I use it because I play pubg and CS a lot and it’s supper fast keeps connected with no spike or lag in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having an issue with my ISP issued modem(s) with and without wifi built in. I decided to try out this modem and my connection is Solid, no more drops, no more buffering issues several times watching Netflix or Amazon Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my needs. Replaced and old model and this performs better.

    I would recommend this to a friend