Customer Ratings & Reviews

This modem worked well when I first bought it (200+ download speeds). Warning though for consumers. After 4 weeks the modem lost all power for no reason. Arris was able to replace within 2 weeks. New modem worked for about a year and lost all power again. Even though it was still under warranty, Arris refused to replace the broken modem. I will go with another product for replacement.

Smooth internet with wide range. Plug and play installation

I think the only thing that someone buying a modem cares about...connection issues. Well, I had the modem and wireless router hooked up a month and had no issues with connectivity or having to reset anything. Easy hook up and set up process.

I’m not a tech person so this review will focus on the ease of setup out of the box. I literally opened the box, plugged the Ethernet cable into the back and the router and powered everything up and had WiFi. Could not have been easier!

Bought this to replace the cable modem leased by cable company. Bought 3 mo. ago. Works well. Have had no issues with it. Was easy to setup & install. Called cable company to finish setup and that was it. Saving $96 a yr vs leasing.

Cannot complain, modems usually that I have had have given me issues. With this one I have had only one issue and it was because the SCE had a transformer malfunction.

Ive owned this modem for a while and it works as expected. Purchased this instead of renting modem from my isp. Went with this modem due to positive reviews and haven't been disappointed.

For the price this is a great modem and has worked as advertised.

I purchased new cable modem since my old one was 2 yrs old. All cable Internet company suggest to replace cable modem after 2 years which I did and result was good. I am getting more speed now while browsing anything. This product is awesome.

Great value, works well mo complaints thus far. Purchased after my other broke of a different brand but so far so good.

I had a couple of years old modem and after experiencing slower than usual internet speeds, I've decided to upgrade to this model. I have TWC as a provider and this modem, at least for now, did the trick. Much faster speeds for almost a week now.

The setup of the modem was amazingly easy and speeds are quick.

Much faster than company ones . I also brought the my own eero6 +Ax3000 and it worjs wonderful together.

Bought this as a gift for my neices to upgrade their slow monthly rental from their ISP and has been a huge difference. Arris is the best in the business for cable modems.

Anyone who is hesitant about buying this device because of the Puma 6 chipset, don't be. I returned it and got the CM600 which only does 24x8 channel bonding because I thought that chipset was an issue but it works the same I didn't notice a difference. My ISP bonds 32 up and 3 down so I might have to eventually upgrade.

I bought the modem on the recommendation of the store salesman. I had some trouble getting the modem and netgear router to sync. I called Arris support and they were very helpful and fixed the problem. They both are working fine now.

Easy to install, was readily available at our local store.

Changed internet from Century Link to Xfinity. Bought this router based on neighbor recommendation. Internet is the best it has ever been. Great combination with Xfinity and this router, finally happy with my internet service.

Bought this Modem to replace my Motorola, it is fast, and has eliminated any data transmission errors that my previous modem had. Can stream multiple HD movies (netflix, hulu), while supporting online gaming, facebook, VOIP, for the whole family.

Easy setup and usage dedicated fast speeds upload and down