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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 10,865 reviews
  • Rated 5 out of 5 stars

    Start saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem will not only increase your internet speed, but it will also increase your savings. In less than a year it will pay itself off by not renting a cable modem for $10 a month. It’s also a great reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get rid of my Comcast modem and the $10/month fee and replace it with this. If you aren't using the Comcast modem as your wifi router or for phone, I suggest just getting this. Set-up was easy - just follow the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, never had issues and still using. Please be mindful of your service provider as there can be compatibility issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast /Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it because I had a similar one about 4 hrs ago. The newer vision is much faster to stream with The set up was simple online was recognized that it was new software followed the instructions and was done in about all together 20 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with my Google Mesh Router. Pretty much plug and go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs. Easy to connect. Works with Mac or pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the modem at Best Buy after doing some research. It was easy to install, even with my limited tech knowledge, and has been working fine. Much better than paying Mediasom $11.50 every month for rental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install this modem and now my internet is faster than before.Great Modem Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit because the CableOne / Sparklight modem that we leased from them crashed 3 times! So far, this one has outperformed anything that we leased from our provider. So far, so good!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This brand has never failed me. I'll buy this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Surfboard modems and with all the streaming I was doing in my house I needed something more robust to handle all the bandwidth available. With 32 down and 8 up channels this modem is lightening fast!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and fast speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and I'm getting fast speeds throughout my 3,500 sq ft house. Only negative is it only has 1 output for the wireless router. I would have liked to run a hard wire PC connection off this as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I'm not really a technology person, but this was pretty easy. I was just replacing my old modem and everything fit where it should. The only issue was that I wish either the store employee or instructions said that the cable company needs to activate it. Wasted quite a bit of time before I found that out. It is working great since that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, super fast and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing modem. I have had this for a year. I believe it might be one of the best modems Best Buy has available. Super fast speed, and never loses communication. Power surges doesn't seem to affect it. Great value for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective, affordable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works as advertised and doesn't break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associate talked to me about different models and told me this would be the best for my Home. He was right this product is working very well . I am so glad I talked to someone at Best Buy that knew about the different modems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem stopped working and Xfinity suggested I purchase another. The modem is faster than the last and hasn't gone down since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works very well and it has been very reliable. Paired with a strong router system, i have had no issues at all with my internet connection and i have been getting the speeds i am paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had an outage where my old SB6141 seemingly died in the aftermath. It did a decent job for five years, but my ISP could not reach it anymore. This has been a great and seamless replacement once set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an updated modem when we switched to television Internet services. This new modem works great and does what its description states.

    I would recommend this to a friend