Customer Ratings & Reviews

Small and compact. Easy setup. No more equipment rental.

Flawless performance for over a year now. Works and performs as advertised. Teamed up with a Netgear, Orbi mesh system, we have solid, fast WIFI throughout our 3,000sf, 2 story home.

It's great to purchase an item that does exactly what it is supposed to do with no surprises and no let-down. It was an easy install and it has let us forget about it since the minute we installed it.

This is such a huge improvement over the Netgear modem we had previously. We love that it can handle up to 300mps flawlessly - in combination with the Eero Plus we have, our internet is the fastest I have ever experienced.

Ever since my cable internet provider started to charge to "rent" a modem, I found cheaper in the long run to buy your own. I got this model because it fulfilled my needs and some. I have 100Mbps through Spectrum and I'm getting this speed and some along side a nighthawk wireless router. Plus I bought it on Cyber Monday which sweetened the deal.

I recently upgraded to the SB 6190 model from the SB 6183 model because of recent upgrades to the internet speeds in my neighborhood. So far so good after three months usage. Handling the higher speeds like a champ.

Easy to setup and use, no issues and works as described.

Never had any problems with this product. It had lived up to everything it says it can do. I never thought I would break away from spectrum, but I’m absolutely happy that I broke away & bought my own equipment.

I have been using this modem for awhile now and it has worked well. There was a small hiccup while setting it up, but that was due to my internet provider. As long as your connection is ready, you should have no issues with this modem.

This modem is allowing me to save money, that I've been giving to xfinity, for several years. It has worked perfectly and installed very easily. Again, the associates at Best Buy, in Cumming, were very helpful and knowledgeable.

After continuously searching for an overall compatible mode for my Optimum internet service, I finally found this device. Was told that it was less than 50% chance it would work. It works great!

A little overpriced, but so worth it! Save money, owning your own modem rather than paying a monthly fee to an internet provider. It was easy to install and haven’t had any problems since installation. Love it!

This modem is great. Capable of handling super high internet speeds and so easy to connect and a bonus for me was that it was on the list of compatible modems for TimeWarner Cable so it only took a few minutes for representative to link into it

Use it with my Spectrum 400Mbps connection and they work wonderfully. Out of all of the cable modem's I've tried, the surfboards are by far the most performant and most reliable in my experience.

Got tired of renting from our internet carrier and them always saying something is wrong with our box and sending another one. Plugged this one in and going it setup with our carrier. Been working great for us.

The product does the job and well. If you want fast speeds and works with xfinity Internet service you're in luck. I have 150meg speeds and I get that with this modem. It also helps to have a nice AC router. I get 150meg wireless also.

Stop paying to rent your modem from ISP! This modem has a small form factor and is fast. The main thing to consider is the number of ports. This has 2 so if you need to hardwire additional devices you will want to upgrade.

Very easy to setup. Works great. Had a different brand that was giving intermittent signal. There has been no failure with this modem.

I upgraded to this modem when my previous Arris quit. I considered upgrading even beyond this model but for a typical residential home set-up this will work well with today's technology for most customers for the next 3-5 years. The Best Buy associate confirmed my conclusion. I would recommend that you will be well served having your own conversation with an associate to be match your equipment and needs. I did have to work with Spectrum by phone as the internal code in the modem had to be reprogrammed as part of my installation process. My understanding is that the code in some of the modems may work without recoding so do try it before calling Spectrum.

I didn't know the modem was such an important part of the network solution, and I had a DOCSYS 3.0 with 8 channels. But this new 32 channel modem has doubled my download speed; I am totally impressed and it was worth the money.