Customer Ratings & Reviews

Arris makes quality products and modems, no issues with modem, and would recommended to anyone looking to get away from provider modem fees! Can’t go wrong with this product!

Set-up was easy, and we get full speed that we are paying for. I don't think about my modem. It has not had any shut-downs or any issues. Just works in the background like it should.

SO much better than the modem supplied by the cable company. If you are having any doubts about installing your own modem, don't. Its simple, fast and much more reliable than the ones supplied by the cable companies!!!

Easy setup and directions are simple to follow. Only three things to hook up and you're good to go. You may have to activate the modem with the Mac ID but that is all that is required.

So far so good, works great-faster than my old one.

Old modem stopped working, so bought this one. I have always used Arris modems in the past, and I like owning my own modem instead of renting one every month. I recommend this product.

Got when my absolutely ancient SURFboard modem finally bit the dust (literally 10 minutes before I was supposed to clock in for work, because of course it did). I upgraded my speed once I got it, so I'm uncertain if it was the modem working out newness-caused kinks or my ISP, but I had some drops in internet at first. But I've gone several months now without an issue that isn't ISP related. Very happy with ARRIS as always. Hope this one lasts 7 years like the last one did.

Recommended by a stuff in shop so decided to give it a try and found out it's really work fine especially when the cable guy came to my house and saw this also gave good reviews to this modem too. Totally worth it in term of price.

It’s worth it the money I pay for.good quality connections.

I have had this Modem now for about 4 months its been really stable & the performance has been really good. Also it does not have that bright blue annoying light flashing 24 hours as per day. You will be impressed with this unit.

I have charter internet and their modem was really bad. Constantly losing connection. This modem works fast and effective. It is definitely an upgrade. Would recommend to everyone.

ARRIS-SURFboard 32x8DOCSIS 3.0 Cable Modem white Easy to install and use. Great value for price. You will like it.

After doing much research I bought the Arris SB6190. I didn't want to lease a modem from the internet provider and I made an excellent choice. My speeds are greater than what I am paying for and am very happy with this modem!

Works exactly described! Great price. Great customer service.

Needing a new modem due to switching internet providers, I was steered to the Arris. While I had it in my hand at the store 2 different strangers told me how good it was, and to date it seems like a very good purchase

Sure there's slightly higher updated capable modems out there, but this is all you need and Arris brand is a very compatible brand. Save money, buy now and own, don't rent from cable companies, they charge too much for service as does all utility companies do these days.

Love this product. Didn't lose any speed. Comcast has actually stepped up their game with their modems and routers. This was a no brainer though as it'll shave off the rental fee for their modem. It will pay for itself in no time.

Always hated paying cable companies for there equipment. One time fee and I'm set. Works great no connection issues. Simply plug an play use.

Hey put together a gaming computer and wanted it real fast also didn’t want to take away speeds from my family as they used the internet as well this thing is a beast 16x faster then the one given from spectrum a must have

Finally enjoying my internet after having it for over a year with constant prob! I have an Apple airporter extreme and express that I use and had nothing but issues with Comcast modem!! Picked this up on recommendation from Bestbuy employee and it works like a charm!! No more rent charge for modem that doesn't work! Thanks Geeksquad.....