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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 10,865 reviews
  • Rated 4 out of 5 stars

    Pretty good but xbox still lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem because I am tired of renting..Anyway it works pretty well. I also wanted to improve my xbox live and it has improved but I am still having lag issues just not as often. Bought a nighthawk router at same time. Dont know if the prob is modem or router. Best Buy rep said thess together will fix my lag issue. Nope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best All Around Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying $10 a month to my cable company for a modem rental, I decided to invest in my own. This one is the top rated modem of 2016 and after setting it up I see why. My internet speed is now being delivered at the promised rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this for over 5 years and works perfect! Saved me all that rental money from Comcast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super easy & it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is plug and play. Reliable and fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Arris Surboard seemed to be the problem with my connection to the internet occasionally dropping out. I replaced with a new Arris SB6190 because it was the best modem speeds for the price. It seems to have corrected the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to use. Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a ARRIS modem before and this one is just a update version of the old modem. It is stable and good to use. It doesn't come with cable line. But my network carrier provided that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast - Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to Comcast cable internet system at their rated download speed of 100 MBPS. Tested through my desk top at speeds of 89 to 112 MBPS. After installing to my router - Comcast has to setup on their end. Works great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally getting good internet ...upgraded from a SB6141 and what a difference... getting consistent speeds all day long... buffering not coming up anymore on internet and tv that used to happen before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has saved me a lot of money I’m not having to use the Xfinity box. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose I need it for easy to install and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to install and it works exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting tired of renting from the internet provider as the modem was awful, I was told to purchase a modem and return the rental and now my internet and download speeds are incredibly fast. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Trade for Rentel Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surfboard modem has gone above and beyond what the old rental modem/router combo I had. It has been reliable and stable as long as I have had it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an older model Modem that was causing slow downs and disconnects from the internet. I wanted a top of the line modem to complement my Nighthalk X6 Tri-Band router. The combination has been flawless! A great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue Light Special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Compatible with Service Electric Cable TV internet (Eastern PA). Downside is blindingly bright blue light - nothing a piece of black electrical tape can't fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to take advantage of super high speed internet. 18 in channels and 8 out. My speed test clocked me at over 179k mgbytes p/second. Smoking fast and no data bottlenecking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem in order to cut down on lost internet connection due to a cheap rental modem that slowed my ups down due to having a dual modem. Big difference. Plus I'm not paying gcb rental fees anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't get any easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped out my Comcast provided modem/router and ought this as an approved replacement. Disconnected the other, plugged this in, and my pc directly into this modem and called Comcast. Easy-Peasy. Works like a champ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for Cable Carrier Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Cable carrier was charging me $10 a month for their modem. I finally got tired of it and bought this at Best Buy. Now I have $10 in my pocket each month and I think my service improved. I love this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with ghost product! Faster speeds, multi device usage, and consistent service! Surfboards are a workhouse, and just replaced another surfboard I bought 12 years ago! Def worth the price and easy setup too!

    I would recommend this to a friend