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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 10,865 reviews
  • Rated 5 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it as I did not need it. I already have one I purchased 2 years ago which works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for Spectrum customers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when our Spectrum modem just kept going offline. Literally fixed every probelm we have had with internet service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a top of the line modem to go with latest and greatest router and this is it. I have Comcast Blast and am getting 178 mbs download and 12.5 mbs upload which is great. We have many users in the house and everyone is happy now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained my problem to the salesperson and they gave me several options until we narrowed it down to this. It works like I was told it would and does exactly what I was told it do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to set up. I Upgraded from my other ARRIS and that one worked forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, set it up for gaming with an asus router, works wonders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is good for medium to large homes. I have not experience any lagging since I've used it which was all throughout this week. Hopefully it keeps doing what it suppose to do for a long time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris - SURFboard Docsis 3.0 Cable Modem has solved our wireless sonnectivity problems. We no longer have problems with disconnections, our pages load so much faster, movies stream smoother. Great modem and a terrific price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem and it drastically improved my internet speed. Before I had to disconnect phones from wifi, now I have over 10 devices hooked up and no slow downs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it is a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product overall. However, I am usually not reaching 100 mbps during peak times. It may be worth your time and money to select a modem that is greater than a 32x8. Like I said, this is still a great product and it may work very well for you! It has for me... just not quite up to my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Charter/TW/Brighthouse/Spectrum. Future proof your network a bit with this modem as it has more channel pipes than most ISPs push for now. Great modem for anything above 100meg speeds, no issues with 300meg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for having your own internet router!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for a while now, in different states and with different internet companies. Has worked great with everyone so far! Saved me a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why rent when you can own?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need to have a modem when using Xfinity. Why rent theirs when you can own one and save a lot of money over a short period of time. This works perfectly and I am very pleased with the performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with Comcast Service. Called them and went through the process of activating/connecting. Seems to work fine through my router wirelessly I'm getting about 220 Mbps download and about 29 Mbps upload speeds from Speedtest.net. Seems to be working fine so far with no issues even during peak internet times where I live.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed DOCSIS3.0 Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Arris model because it was DOCSIS 3.0 compliant and was reasonably priced. My older, non 3.0 Arris modem is the subject to a class action suit in California, for a know bug which causes frequent reboots. Docsis 3.0 removes this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could stop renting from the cable company. Has worked perfectly since day one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works well with Xfinity. I needed a new modem and I was going to get the more expensive one from netgear but this works well with my blast package with Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Motorola and see a lot less latency and greater speed. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard excellent things about the Arris modems and this one turns out to be one of those excellent ones! Works great out of the box, works with any router, and has a great speed for the price. Comes with an Ethernet cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the modems compatible with my cable company that was in stock. They are all around $100 so it wasn't any more expensive than some others that would work. Easy hook up, & activation & I was online in minutes.

    I would recommend this to a friend