Customer Ratings & Reviews

Had it for about half a year now. Works well with our Xfinity internet. Works fine and internet speed hasn't been an issue. The only real complaint is that occasionally the modem will just turn off and then come right back on. Lose internet for about a minute as it cycles through the light icons. Don't know if this is a problem on my end or with the unit itself. Has only happened a few times in the 6 months I've had it, but it does make me wonder if it's going to get worse. Also, its very bright!

This cable modem works great. Easy to install, keeps on running reliable and is fast for downloads.

I switched from broadband to cable internet. To avoid the monthly equipment rental fee, I purchased this modem and a Norton Core wifi router (after reading many reviews), and I'm thrilled with both. I purchased a 150 Mbps internet plan and I'm getting 176 Mbps download and 25 Mbps upload via wifi! I think the modem is helping, because it will handle up to 1.5 gbps. It also has never failed, nor have I had to reset it. Highly recommended and a good value for the price.

So I went into best buy needing a modem, and this is the one the associate suggested. I was skeptical at first; I'd always been a netgear user, but the associate assured me he was getting well over 100 mbps. Well I hooked it up to my orbi wireless router, and got 117. Far better than I anticipated... thank you for the help! Not only did it surpass my (admittedly low) expectations, but it was relatively inexpensive, given all the alternatives they sell.

I went to Best Buy to buy a router since ours was old and we had added so many WIFI enabled gadgets that we kept dropping the signal. On the advice of the salesperson I talked to, we also replace the TWC/Spectrum modem with this Arris modem. What a difference!! We used to have to unplug and refresh the old modem once every couple of days because everything would slow down. We've had this Arris for a couple months and haven't had to reboot/refresh it yet!

Awesome device!! Compact and powerful. No more issues with internet connectivity.

Has a good price easy to set up great speeds customer service was excellent in helping me choosing the right modem

Excellent speed and easy to setup. Helped out internet work so much better.

This was very easy to install and quadrupled my previous speeds. I have over 10 devices attached and no lagging. Nice!

Went from an older Motorola surfboard to this modem after a friend told me how much faster it made his internet. My router is the nighthawk ac1900. Well, it more than tripled my download speeds to 192mbps. Nothing else was changed just this modem. Btw my Comcast says I get speeds up to 150mbps. Well I haven't seen speeds that low since purchasing it. Before the change I was lucky to hit 60mbps. If you have multiple people or devices on your network, I highly recommend this modem.

I had the older ARRIS SURFboard 6141 for 5+ years. It worked reliably. With everyone working from home I had to increase my internet speeds to more than 300Mbps. Based on my past experience with ARRIS cable modem I went with this 6190 model. It has worked reliably and has consistently given me close to the maximum speeds I chose with my ISP, Comcast. Highly recommend it.

Very reliable modem easy setup solid internet speeds. Wish their was a few different color options available.

Purchased this modem after our previous one had died. It has done exactly what it expected and more. We are pulling the exact speed we pay for at anytime of day. It was easy to install because there they don’t put excessive ports on the modem and the display up front is super easy to see and understand.

I bought this Arris SURFboard cable modem to replace a previous Arris modem to support the faster 300mbps Internet download speed from my cable provider. I was looking at others, but have been pleased with Arris in the past with no issues, and this one has been great thus far. And with 1.5gbps max download capable, this will offer me plenty of years of service, and without having to pay expensive rental fees!

Super fast cable modem! Easy setup. Great Price. Works well with Xfinity.

Very great and super fast. Set up was simple and easy and device is small and discrete. Would recommend

Great features and good price at my local Best Buy. More capacity than I need right now, but when I decide to upgrade my throughput speeds again, this one will handle those too. Installing and connecting the modem were a breeze. The most time spent was coordinating on the phone and online with the tech support for the cable box setup. This was one piece of a 4 part upgrade that happened all at once. At the end of the 2 hours, everything worked perfectly.

In my area we are starting to exceed 100MBps download speeds. While my old modem still worked. These newer models support more download/upload channels. Don't bottleneck your broadband speeds by using an old modem, especially if you're paying for higher speeds. This modem performs well I've plugged it in and pretty much forgot about it. It's been about 6 weeks and not a single restart has been necessary.

Works exactly as advertised: 250+ Mbps direct download speed (Comcast/Xfinity Blast! plan on MA North Shore limits upload speed to 12 Mbps). WiFi router 802.11b/g/n provides 60+ Mbps download, 12 Mbps upload. Very simple, plug and play, BUT I had to "make the call" to Comcast customer service to register the MAC address. The $100-ish price tag pays for itself in less than 12 months compared to the $9.99 monthly rental fee for a cable modem from Comcast.

a fast internet modem, easy to install, small enough to fit on a shelf.