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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 10,865 reviews
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t hard to set up. Just had to call the internet company to program the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing i like about this is that it is a stand up unit not a lay down needs less space on desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the prize! If you can get by with only one ethernet conection this is the item for you. Otherwise invest in another item. It works great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the one the cable company charges you to use. It works well and I like it because it doesn't add a bunch of things I did not need. I already had APs, so I just wanted a "cable modem."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem provides upload and download speeds that well exceed the my cable company's maximum speeds. It was simple to install. I just had to contact my ISP with the new MAC address for this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought to replace modem that was 9 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem. Replaced an old modem with this one and it has been flawless since install. Works with my Comcast XFinity internet in the Chicago area. Highly recommend buying instead of renting. Cheaper in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been great. I haven’t had any problems with it since I bought it a year ago. Light years better than having to rent one from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second SurfBoard...this replaced a SB6183, and only because I upgraded my IS to Extreme300. Very happy with both Boards I've owned. Much better than renting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ising for my remote office and it works great! Easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem works fine and will pay for itself before the end of the year as opposed to renting from the cable company. My only complaint is that the id # is too small to be read without a magnifying glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking at a cable modem make sure you get a 32 channel modem, so you won't buy one that becomes obsolete quickly. The Arris get high reviews for good reasons, it works well and provides high speed access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem works great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older cable modem that started to malfunction on an intermittent basis. This one works great. Hope it lasts longer than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked great. We only have a 1300 sq ft home, but we also use our devices in the garage, outside on the back patio, and in our large backyard. We've had no problems with receiving fast internet connections. I watch/listen to movies/tv shows on Hulu, and music on YouTube, on my laptop outside in the yard, and haven't had any internet connection problems. For the price, it's a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace my current Motorola modem. This modem is super fast!! I went from 45 download speed from my old modem to 114 with this one. Amazing product! I paired it with the triple pack google wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal modem, 10 out of 10 would recommend. Super quick to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update existing modem very slow and causing router to need constant rebooting. Noticed an immediate change and increase in speed and consistent running. Employees recommendation was right on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, compatible with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my previous modem which wasn't compatible with Comcast. It was very easy to install. All it took is a call to Comcast to have them activate it and I was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I didn't have to pay for the modem and wifi rental with Xfinity anymore. Set up was easy. Worth the purchase. Should've bought this 2 years ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second SURFboard. Just like the first one it was very easy to get installed and setup with Comcast Internet and TV. The only down side is the power supply / plug connector. This power supply / plug connector has become common practice so I can only plug 4 items in a 6 outlet surge protector.

    I would recommend this to a friend