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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 10,865 reviews
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install and start using. 1. Open product 2. Remove old modem 3. Hook up power cord, coax cable, and Ethernet cable. 4. Call internet provider to activate new modem. 5. Log online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and works fine so far. Easy hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate cable router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t exactly what I went for but the sales guy gave me this and said he was equal to what I was looking for and I have to say I’m not disappointed thanks Best Buy sales guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster surfing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and get started. Once I got it all hooked up and contacted my cable provider, my speed increased significantly. Can't believe the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, seems to work well, the isp (xfinity) is terrible with support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, fast cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fast cable modem, 32x8 DOCSIS 3.0 keeps it future proof for years to come. Only one ethernet port though so be sure to get a good router to go with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent little unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little modem performs superbly, with plenty of speed. It has ONE CABLE line input, and one ethernet output jack (RJ45) than goes to your computer. That's it. It's a computer cable modem, and does just that, very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS CABLE MODEM. GET IT!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS HAVING PROBLEMS WITH OUR SPECTRUM INTERNET PURCHASED THIS MODEM. SO FAR SO GOOD!!! IV'E PURCHASED DIFFERENT MODEMS AND THIS SEEMS TO DO A GREAT JOB!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it doesn't get 5 stars is because the idiot lights on the front are too bright, can't be dimmed, and don't really tell you anything. I'm getting consistently high 400mb downloads with a 400 mb account cap. This thing will knock your socks off if you pay for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our cox rental unit with this and have noticed a positive difference. Rental seemed to disconnect Wi-Fi all the time. SURFboard has been doing great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced all TWC equipment and this product was one of them. It works great and I haven't had any issues. Best Buy personnel recommended all of this equipment and was spot on! Thank you! No more internet aggravation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to own your own modem, this one here has not failed us since we purchased it, the one we had with our carrier kept dropping out and losing internet connection, this one has been great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid working modem. You will need to call spectrum to get the serial number to them to activate it but after that. Set and forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be online again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem died so needed to buy a new one quickly. This one made everything function again and at a higher speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace a four year old unit. I replaced a 10 year old router, I just wanted the equipment to be equal. Seems to be working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats renting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I didn't have to rent one from my cable company. Works great and was easy to set up. My router plugged in easy and my home internet works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, and rock solid.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little modem, was rock solid after being activated and have been able to pull speeds around 800 Mbs (which is the same as my plan on Comcast).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest Modem out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted most providers at most use 24 channels. But is open to system upgrades if providers find a way to use all 32 channels. Switch from a router/modem combo, so much more stable and improved speed. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS Surfboard Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and it was well worth the price. Easy to setup and use and much better than the old one it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this surfboard in our home and purchased this for my parent's house. No issues connecting, whatsoever (as expected). Would def recommend!

    I would recommend this to a friend