Customer Ratings & Reviews

Very happy with this purchase. Hooked it up for my parents and ran the google wifi to it. Couldn’t ask for something better. Works great with Spectrum!

Surpassed expectations with great price point!! Easy to install with terrific instructions making the switchover a very simple task. Would not hesitate to recommend to friends and family who are seeking a quality product.

We are very satisfied with the purchase of this modem - we are trying to cut back on our cable/internet bill and this works great and saves us from renting from the local carrier. no issues - speed is great!

Purchased this for my mom. Was super easy to set up and install. Have had absolutely no issues. Stronger connection.

Good basic modem. The cable guy that set up my system actually wanted to get one even though it was older. (I have forgotten what it had that he liked)

This has been a great router for me so far as I already had a tri-band high end gaming router. As it supports both phone and data and I own my own modem I am saving about $14.00 a month and this will pay for itself shortly. Others have complained about it losing signal however I have not seen this happen but 1 time in the few months I have owned it and that was during the time everyone was working from home so can’t say it was the modems fault. Even the Xfinity tech that came to my house for another issue said this modem was more stable than their own XFi modems that they rent and for a lower net cost over time.

fast modem, easy setup. Had GeekSquad out to help with wifi stuff too and they ensure this was the best router for my needs.

A Best Buy sales representative suggested that I buy this one after I explained my home floor plans. He was right--it works well.

I was initially seeking a Netgear product, but as that brand was out of stock for the model I needed I decided to try the Arris. I couldn't be more pleased. Reliable and works great. Would purchase again.

Installed quickly, worked perfectly with my Internet cable. It has been running flawlessly since I bought it. I love not having to pay rental fees each month to my ISP!

This product along with other modems with Intel's Puma 6 Chipset is defective and under lawsuit. Arris says they're waiting for Intel for a firmware update, Intel says the release is done through ISP and my ISP Cogeco Communications (Atlantic Broadband) Internet support has no info for a release and also has equipment with Puma 6 Chipset. Problems with high latency, frequent disconnections, lost packets, and unusual behavior with gaming. This issue has been around since November 2016. http://www.dslreports.com/forum/r31079834-ALL-SB6190-is-a-terrible-modem-Intel-Puma-6-MaxLinear-mistake. Arris SB6190, TG1672G, TG1682G, TM1602, Super Hub 3 (Arris TG2492LG) (commonly - virgin media) Hitron CGN3 / CDA / CGNV series modems: CDA-32372, CDE-32372, CDA3-35, CGNV4, CGNM-3552 (commonly - Rogers), CGN3 (eg CGN3-ACSMR) 2013 link, CGNM-2250 (commonly - Shaw), Linksys CM3024, CM3016 TP-Link CR7000 Netgear AC1750, C6300, AC1900, CM700, Telstra Gateway Max (Netgear AC1900 / C6300) (Australia) 2014 link. Cisco DPC3848V (eg »High latency/ping to Shaw router? ), DPC3941B / DPC3941T (commonly - Comcast Xfinity XB3), DPC3939 Compal CH7465-LG / Arris TG2492LG (commonly - Virgin Media Hub 3) Samsung "Home Media Server"

This product is a very good product and I stood up to what it supposed to do as far as having connectivity works very well with my Internet provider I would recommend it to most specially if you have metro cast

I purchased this to replace the modem I had from comcast. The model was recommended by 2 different BB employees during to different trips tot he store. Works well. No complaints in the month since I set it up.

Works great. Everything works faster now for us. So glad someone told us to get this one.

I originally was renting a modem from Comcast and having a terrible time getting any upload speeds over 20. After doing some research online I found this product and I really like it. Speeds are terrific.

This thing is BLAZING FAST! However, WHY NO BLACK COLOR!? CMON GUYS! Who uses white!? Every BEAST MODE user has a black dark theme set up. Some do love white like Apple users, but cmon. You need Black. THANK YOU!

My household loves this! With 2 college students, streaming tv apps, cable, & constant Xbox 1 playing, this really does the trick & keeps everything not just running, but running fast. Thanks Arris!!

Works great for what I needed and appreciate the easy to install instructions

I went from an older model to this one so i could get higher bandwidth from my provider. It has been working flawlessly.Allowing to get the current max of 400mbs down that my provider offers.

This is one of the best Modems I have purchased. Its the newer model and So far the speed and conections have been super. I wolod recommend this one if you doi not need wifi as I have a seperate wifi router.