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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 10,865 reviews
  • Rated 5 out of 5 stars

    Plug and play with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted from DSL to Cable. Tech connected the device, made the phone call and its been working without any issues since. As I read, this is a reliable device and I expect I'll get many years of use out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved internet speed problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after buying a router that fixed my internet speed problem. I now get all the speed I'm paying for. Tech expert at store was very helpful in teaching me how to maximize internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more disconnect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download speed went up a bit. No more WiFi disconnection. Can stream and be on multiple wifi devices. Get this and ditch the service provider modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, better than renting a cable one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great for the price. Just remember its just a modem not a router so only one device can be connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for me. Plugged it in and my system was working right away .I would recommend it for anyone needing an inexpensive modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the modem. it appears to be slightly slow, but works fine otherwise. I didn't have a computer with an ethernet port, but Xfinity customer support helped me install it through the wireless router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Arris 6141 modem. I was told from Comcast guy that 6141 is end of life modem for their service and I was getting fluctuations in speed. I am happy with this purchase, now getting consistent speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem For My Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced one that no longer worked, and it is a much updated item that performs very well in making my computer work much more rapidly and efficiently. I highly recommend it to all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Gigabit Speed is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Linksys router with a Gigabit port so I decided to upgrade my cable modem and internet speed. This modem worked perfectly. I should have upgraded sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more modem rent fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills modem excellent speeds. The only complaint I had is that I had to call Cox cable to give them the serial number but after that everything was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our modem. We were replacing one that is no longer available, but it was zero problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my internet package so needed a new modem to support higher speeds. Replaced a similar device from the same manufacturer and had 0 issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris is my first choice for modems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Arris modem I've owned. Each one has delivered flawless performance and this one is on-track to bring us years of service. I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small with an appealing design. Bought this bc it works with internet provider and it seems to be everything and a bag of chips. Great bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an upgrade to make 100 mbps which my 8 channel modem could not handle without frequent dropout. This modem fit the bill at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built to last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this modem can survive my accident-prone ownership, it deserves a 5-star review. I left my sweater over the modem and woke up to a paperweight -- it was burning hot and the lights would not turn on. I was about to give up on it, but decided to let it cool and try again before officially pronouncing it dead. I'm really impatient, so 7-8 minutes was as long as I could wait before plugging it back it. It was still very warm to the touch, not completely cooled yet, but to my surprise, the damned thing came back to life. It's worked without issue ever since. I'm impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised, great modem, fast download speeds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem performs exceptionally well. Just make sure you provision this modem either by following the link on the paper inside the box or by calling your service provider to get the full speed benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic product, does what its supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seem to be many cable modem options on the market and it seems Comcast keeps telling me I have old products but when I went to replace my modem (I spilled water into it), this still seemed to be the most current one out there. Was easy to install and works just like its replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a review of many recommendations, and with the arrival of Spectrum to our city, I elected to purchase a modem. The recommendation at Best Buy was excellent and continues to work well in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switch internet providers and was recommended this modem for my needs by the friendly staff at Best Buy. I am I made this purchase no problems and works faster than modem from cable company.

    I would recommend this to a friend