Customer Ratings & Reviews

Converted from DSL to Cable. Tech connected the device, made the phone call and its been working without any issues since. As I read, this is a reliable device and I expect I'll get many years of use out of it.

I bought this modem after buying a router that fixed my internet speed problem. I now get all the speed I'm paying for. Tech expert at store was very helpful in teaching me how to maximize internet speed.

Download speed went up a bit. No more WiFi disconnection. Can stream and be on multiple wifi devices. Get this and ditch the service provider modem.

Runs great for the price. Just remember its just a modem not a router so only one device can be connected.

Worked perfectly for me. Plugged it in and my system was working right away .I would recommend it for anyone needing an inexpensive modem.

I like the modem. it appears to be slightly slow, but works fine otherwise. I didn't have a computer with an ethernet port, but Xfinity customer support helped me install it through the wireless router.

I had Arris 6141 modem. I was told from Comcast guy that 6141 is end of life modem for their service and I was getting fluctuations in speed. I am happy with this purchase, now getting consistent speed.

This modem replaced one that no longer worked, and it is a much updated item that performs very well in making my computer work much more rapidly and efficiently. I highly recommend it to all!

I have a Linksys router with a Gigabit port so I decided to upgrade my cable modem and internet speed. This modem worked perfectly. I should have upgraded sooner.

No frills modem excellent speeds. The only complaint I had is that I had to call Cox cable to give them the serial number but after that everything was great.

We are very pleased with our modem. We were replacing one that is no longer available, but it was zero problem.

Upgraded my internet package so needed a new modem to support higher speeds. Replaced a similar device from the same manufacturer and had 0 issues.

This is the fourth Arris modem I've owned. Each one has delivered flawless performance and this one is on-track to bring us years of service. I highly recommend this product!

Small with an appealing design. Bought this bc it works with internet provider and it seems to be everything and a bag of chips. Great bang for the buck!

needed an upgrade to make 100 mbps which my 8 channel modem could not handle without frequent dropout. This modem fit the bill at a reasonable cost.

If this modem can survive my accident-prone ownership, it deserves a 5-star review. I left my sweater over the modem and woke up to a paperweight -- it was burning hot and the lights would not turn on. I was about to give up on it, but decided to let it cool and try again before officially pronouncing it dead. I'm really impatient, so 7-8 minutes was as long as I could wait before plugging it back it. It was still very warm to the touch, not completely cooled yet, but to my surprise, the damned thing came back to life. It's worked without issue ever since. I'm impressed.

This modem performs exceptionally well. Just make sure you provision this modem either by following the link on the paper inside the box or by calling your service provider to get the full speed benefits.

There seem to be many cable modem options on the market and it seems Comcast keeps telling me I have old products but when I went to replace my modem (I spilled water into it), this still seemed to be the most current one out there. Was easy to install and works just like its replacement

With a review of many recommendations, and with the arrival of Spectrum to our city, I elected to purchase a modem. The recommendation at Best Buy was excellent and continues to work well in our home.

I recently switch internet providers and was recommended this modem for my needs by the friendly staff at Best Buy. I am I made this purchase no problems and works faster than modem from cable company.