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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 10,865 reviews
  • Rated 5 out of 5 stars

    Arris - Surfboard DOCSIS 3.0 Cable Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. Simple design. Perfect for avoiding paying the monthly fee the internet provider charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS_ SURFboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection I get now because of my ARRIS-SURFBOARD is absolutely unbelievable. My computer is faster too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried & True

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Great Best Buy curbside pickup . If only I could say the same for the ISP. It took over an hour on the phone with ***cast to get it activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than xfinity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, cheaper than paying for xfinity equipment. The modem does get hot so beware where you place it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit. Easy set up with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles all iPhones, iPads, computers and smart home devices we have with no delays or downtime. Up and running in about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need to say much. Many channels and good support for a solid price. Paired with an Eero 6 router and it works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first put this in the speed of the internet increased significantly! We are having slow problems now but I don't think it has anything to do with this item but the internet service, Time Warner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a solid product and I will be saving money by not renting the crappy modem from the cable company over the long haul. I paired this with a new router and my internet is much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem greatly improved my home internet speeds. A vast improvement from the one the cable company was renting me.. Highly recommend this to anyone that is renting a cable modem from the cable provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a computer novice, I needed something easy to install. This couldn't have been easier. It also does everything I needed when I bought it. Thanks to the store clerk for re-assuring me on my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to Cox Gigablast and this new modem is super fast! We love the new internet speed. It was an easy set up and I do prefer this modem to the ones that Cox supplies....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving my new printer and it's ink. It works better with my HP laptop than any printer computer combination I have ever had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, great to use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my modem because I was being offered higher speed Internet then my previous modem was able to handle. Set up was easy, and I’ve been very pleased with how this modem works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up, great speeds, Spectrum (NC) compat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to take advantage of updates to local Spectrum network. Have the 300 level service, consistently see over 350+ on hardwire connections with this modem combined with an Asus 3100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved wifi speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not satisfied with download speeds of the cable modem provide by my internet supplier. I am now able to take full advantage of high speed internet. On testing I've gotten download speeds up to 60mps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem at a decent price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well as a replacement for a Modem I was renting with my cable company. I have 500Mbps internet service and it handles it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris surfboard is always good.Lasts for 5-6 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up - works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem came recommended from some tech friends - and I could not be more happy with the purchase. Easy to set up and get running. One I'd def recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older DOCSIS 3.0 modem that I thought was sufficient for today's 100mbps download speeds. I saw significantly higher download speeds once I upgraded to this newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST SPEEDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old modem with this model and my internet speeds are now 300mbps down and 30mbps up. If you're looking for a modem that can handle higher speed, this is the modem to get.

    I would recommend this to a friend