Customer Ratings & Reviews

Works Great, had an older 4x8 cable modem that kept getting slower and slower. I was paying xfinity for 300mbs but averaging 75mbs. Talked to the sales rep at Best Buy and he said that this modem would do a great job, and he was right. I now average 270 to 320mbs. Easy setup and the 32x8 is awesome

This is my second SURFboard modem. The modem is fast and reliable. Set up is very easy.

The set up was easy! I don't know a whole lot about computers and wireless but this was very simple to set up and work just fine. I have gotten rid of cable tv and stream Netflix and Kodi app to watch live tv and movies. My son plays live PS4 and also have another that watches Netflix on an iPad. All stream just fine with this router!

Picked this up after dumping my cable and home phone and didn't want to rent a modem anymore either. Took about 15 minutes to complete and a call to comcast to recognize the modem but after that it worked great. I even saw a 10% improvement in download speeds. I picked this one up vs the cheaper one as we went full streaming for everything and didn't want a bad experience with 8-10 devices using it at the same time.

Very easy to setup and use. Its cheap compared to renting one monthly from Xfinity. Saves you lots in the long run plus the Xfinity ones go bad after a few years while this should last 10 years.

So far, so good. Quick setup. Lowered my Comcast bill (by no longer renting equipment from them). Comcast equipment routinely caused download pauses and couldn't handle traffic it was supposed to be able to. Of course, it was probably in the process of failing. But, there have been no such problems or pauses with this equipment.

The Comcast rental router consistently dropped signal and never performed any where near 'hyper speed' as-advertised ... even after their several calls and their service team came to my home. Purchased the Arris router (eliminated rental fees will have this pay for itself) and with Ubiquiti WiFi mesh. the set up was easy and the service in my home is rock solid throughout.

I lived from he Midwest to the east coast. Found out my existing modem didn’t work here. Bought this one after making sure it is compatible with the cable company. Very fast. Had a small issue setting it up with my existing router so ended up back at Best Buy for a router too. But they work great together and im not having to mess with different product generations.

-Admin/Password settings works -Fastest speeds 98% people need -Cheapest option -$20 for 4 year Best Buy coverage for when it shats out lol

The odd thing about this purchase was then it was not the one recommended by the Spectrum phone support person I spoke with. Our original, Spectrum installed modem failed and I did not want to wait over THREE DAYS to either have a technician come out or have one shipped to me. YES, 3 days. Spectrum stopped doing express shipping so the customer is left to their own resources. Luckily, a quick check on BestBuy and the internet showed that this model was compatible so I immediately went out to purchase this with a Netgear router. Hook up was simple and the Spectrum installation tech on the phone support call line was able to initialize the connection within less than 10 minutes. Speed seems to be better even though Spectrum has not upgraded our local area service. All in all, it was a good purchase and am glad the transition from the old one was smooth.

This is my second Arris product. I purchased it because it was compatible with Time-Warner's requirements for a self-purchased modem for their cable and internet service. However, I also read the reviews which attested to it being a great product. I can only agree. The set up was almost embarrassingly easy. The performance has been solid. I've had no need to reinitialize the unit. Throughput speeds have been excellent.

This cable modem works great with xfinity and has the required channels to keep things going fast. I have the 150Mbps service and get 180+ consistently. Multiple phones, multiple computers, multiple tables, multiple TVs (watching Netflix), xbox, multiple security cameras, and a wifi thermostat all running at the same time with no slow down.

Great modem. I had been using an ISP modem/router and this is a significant improvement over the ISP equipment. My speed is now at or exceeding what I'm paying for. This modem along with a new router has significantly improved my network in my 2000 plus square foot house. We have had as many as 20 devices at one time on the network and have not noticed any lagging. Very please with my purchase.

If you have Comcast, Xfinity, ect. and connect to the internet via cable. If your internet comes into your home via co-axial cable, I recommend purchasing this product AND a high-power router with external antennas, rather buying a 2-in-1 combo.

I swapped service and needed a new Cable Modem that was Compatible with Cox. I splurged and got the best on the market as of January, 2017 and it doesn't disappoint. I pay cox for 150 megaBITS per second and on the 5ghz channel, I always get around 175-190 megaBITS. This cable modem is also future proofing our house some in case Cox gets faster speeds in my area. It's all around a good, stable and fast modem.

With this cable modem, I don't have to pay the service fee to comcast. It supports more than enough bandwidth to manage and connects easily into my wifi router. Straightforward to setup and was able to connect it during installation of comcast without issue. The front panel lights are very bright though, so I suggest storing in a cabinet.

I purchased this modem after upgrading to 400 Mb because the one I’ve had for many years like it would not handle the increase in speed. I had been very satisfied with the previous one and this one is just as reliable and of course handles 400 Mb easily. Can’t go wrong with the surfboard modem. They simply work all the time.

Easy install and lightning speed. No more lagging for gaming etc. decent price.

I recently upgraded my Internet speed with Spectrum from 100mbs to 400mbs and i do not regret it. I have it connected to a Netgear Nighthawk R7000 router and i have yet to experience any lag and i have 15 devices on my network. I do gaming and streaming. Excellent product i highly recommend it and once 1gbs comes around you don't have to upgrade your modem this one can go up to 1.4gbs.

Small and compack. Very simple to instal and zero troubles after a year.