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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 10,865 reviews
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Provides the proper speeds and holds the connection reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product highly recommend good combination with my linksys very happy with it easily installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is so simple that anyone can install it. You just plug it in to the the wall and into either your router or computer. There is nothing else to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product because I didn't want to keep paying my ISP to rent their all in one modem/router/wireless access point. Initial setup was a pain because even though I had walked the device to the local store for provisioning, they did not have the proper information to provision my device. Once I got home, it kept getting a RFC 1918 private IP address. Called into the ISP and had to go through some hoops to get to tier 2 tech support. Once there, they were able to provision my modem with the correct information and I was online. Since this product is still pretty new, speak with your ISP to ensure they can provision this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to use with new wireless modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a combined cable/wireless modem and we were having trouble with wireless speeds. We purchased this modem along with a wireless modem to get the speed that we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Cox for my wifi and this device has worked flawlessly since purchase. I had to call Cox to complete installation, but that is to be expected. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my cable Internet service and had to upgrade the modem. It installed easily and gives me 200Mbps+ speed. Can't complain about anything. Great if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased internet bandwidth caused the need for a more robust modem. No issues this far. Pulling in 400-500mbs no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation, easy to use as well as secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional quality cable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem in November 2016 in anticipation of acquiring cable internet. The modem was easy to set up and coordinate with my Internet provider. The online resources from Arris we excellent and easy to navigate. I recommend this cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned only because it was not needed but worked great the little time I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem, was recommended by my cable company after the first one I bought was not fast enough. It works great and I consistently get over 400 Mbps down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris SurfBoard replaced a NetGear modem I had just purchased which turned out to be glitchy. The Arris has been great to date. Easy to set up and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Xfinity gateway with this modem and Google Wifi. Best choice I have made. No issues, and I'm seeing faster speeds than with the gateway Xfinity provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unplugged old modem, plugged in new, called Comcast to swap out the MAC address and was getting the full 600mbs of my plan‘s speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny. 100 times better than the Xfinity modem I returned to them. I added Google routers to to it and it super strong in every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very reliable. Works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed faster internet access and this device works way better than what we had. Fast speeds, downtime is virtually zero.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive modem to get you on Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Arris Surfboard modem died after a few years. Definitely less expensive than renting from Spectrum. This one does not have a router, but is an inexpensive option that easily got us back online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded my cable internet service and I needed a modem that would support the speed. This modem delivers. The modem is currently paired with an ASUS router.

    I would recommend this to a friend