Customer Ratings & Reviews

Works great. Provides the proper speeds and holds the connection reliably.

Excellent product highly recommend good combination with my linksys very happy with it easily installed

This modem is so simple that anyone can install it. You just plug it in to the the wall and into either your router or computer. There is nothing else to do.

Purchased this product because I didn't want to keep paying my ISP to rent their all in one modem/router/wireless access point. Initial setup was a pain because even though I had walked the device to the local store for provisioning, they did not have the proper information to provision my device. Once I got home, it kept getting a RFC 1918 private IP address. Called into the ISP and had to go through some hoops to get to tier 2 tech support. Once there, they were able to provision my modem with the correct information and I was online. Since this product is still pretty new, speak with your ISP to ensure they can provision this modem.

We had a combined cable/wireless modem and we were having trouble with wireless speeds. We purchased this modem along with a wireless modem to get the speed that we needed.

I have Cox for my wifi and this device has worked flawlessly since purchase. I had to call Cox to complete installation, but that is to be expected. Works great.

Upgraded my cable Internet service and had to upgrade the modem. It installed easily and gives me 200Mbps+ speed. Can't complain about anything. Great if you need it.

Increased internet bandwidth caused the need for a more robust modem. No issues this far. Pulling in 400-500mbs no problem.

Super easy installation, easy to use as well as secure.

I purchased this cable modem in November 2016 in anticipation of acquiring cable internet. The modem was easy to set up and coordinate with my Internet provider. The online resources from Arris we excellent and easy to navigate. I recommend this cable modem.

Returned only because it was not needed but worked great the little time I had it.

This modem, was recommended by my cable company after the first one I bought was not fast enough. It works great and I consistently get over 400 Mbps down.

The Arris SurfBoard replaced a NetGear modem I had just purchased which turned out to be glitchy. The Arris has been great to date. Easy to set up and no issues.

I replaced my Xfinity gateway with this modem and Google Wifi. Best choice I have made. No issues, and I'm seeing faster speeds than with the gateway Xfinity provided.

Unplugged old modem, plugged in new, called Comcast to swap out the MAC address and was getting the full 600mbs of my plan‘s speed.

It's worth every penny. 100 times better than the Xfinity modem I returned to them. I added Google routers to to it and it super strong in every room

Excellent product. Very reliable. Works as expected

We needed faster internet access and this device works way better than what we had. Fast speeds, downtime is virtually zero.

Our old Arris Surfboard modem died after a few years. Definitely less expensive than renting from Spectrum. This one does not have a router, but is an inexpensive option that easily got us back online.

Recently upgraded my cable internet service and I needed a modem that would support the speed. This modem delivers. The modem is currently paired with an ASUS router.