Customer Ratings & Reviews

Once we called our cable company and gave them our new modem information, it worked great! We haven't had any problems at all. We are highly satisfied with the modem.

I'm very impressed with the speed of this modem compared to my last one. I have 18 devices connected to my network and all are getting great speed now.

Amazing! Works without failure thus far. But if it stops working perfectly for, like, a split second, I'll be sure to update this to 1 star. No joke. I'm not joking. /s

I purchased it for upgrading my previous to get enhanced speed from Xfinity. It Works great with Xfinity Blast! speeds. The download speeds are good. Highly recommended.

Hooked this up to go with my Xfinity internet and was completely surprised at how much extra speed I got compared to my old cable modem. HIGHLY recommend.

Very easy install but not for beginners! You will need a little help or tech support if new to this stuff! It’s not plug and play!

Excellent modem with easy setup. It's highly rated year over year for a reason. No hesitation in recommending this modem.

works great and provides sufficient speeds within my plan

I have one of these at each of my two offices, and they have worked flawlessly. Absolutely recommend, and they pay for themselves in less than a year!

My husband and I were very disappointed that Best Buy Mission Valley only had TWO modems for sale. Seems pretty ridiculous. One was this Arris for $100 and the other was a sub-model for $60. The salesperson said the $60 unit was worthless, so we bought this $100 unit, thinking it was pretty pricey. However, our internet provider told us that we could not have bought a better modem to go along with the other pricey item we bought, the Linksys Velop Trim-Band whole house wifi mesh system. So, in the end, we are happy with our much more reliable internet connection with these new, high tech items.

This was easy to install. You'll have to call the cable provider, and work with them for configuring the device though. Happy with the purchase

If you want to save money and have a more reliable piece of equipment than what the cable company gives, then this is the modem for you.

Works great! Not even sure what this thing does but I replace a broken one with this and haven’t had any issues.

Worked great when we were able to use it. Switched to a business plan and they claim we have to use their equipment

We bought the ARRIS - SURFboard DOCSIS 3.0 Cable Mode because it came highly recommended to us by someone who already had one. It was extremely easy to install.

Internet went out, and had to buy. No problems and works like it should. Just a few minutes to set up.

Very pleased with this product would recommend to everyone

We bought this to upgrade from our modem that was outdated. It is installed in our game room upstairs and all equipment connects as it should.

Definitely a great completed purchase for any home wire mesh system. Works seamlessly with Spectrum

Works good but not what I need it so I returned. It was easy to return and took like a week to get my money back