Customer Ratings & Reviews

I finally bought this product with Bestbuy price match from amazon. I've had it for a month now with no issues and fast speeds. I can't believe i've waited so long to replace my xfinity leased modem. you will need a wireless router if you have more than 2 ethernet connections as it is only modem i recommend the Netgear Nighthawk AC1900 as it has solved all my dead spots.

Easy to set up and very reliable. Used for high speed internet.

Very easy to connect and very fast connection speeds this is a awesome modem.

I would first like to point out that this will probably not work with Optimum. I tried to upgrade my modem and it just wouldn't read. I called Optimum for help but they said blah blah blah it will not work blah. I can't blame the item for that though. it was a great size and minimal obstructions and was super fast to setup.... Could have been great. However don't let that stop you from trying if you have another provider, or even if you think Optimum will give you more help than me.

I was pointed to the unit one "grade" below this one and it was not supported by the cable provider. After spending several hours alone and 2 with a cable company technician, I returned the modem and purchased the correct one. It installed flawlessly and has performed well. So much so that I purchased a second for use in a second home we have and are just as happy with that one.

Don't pay the internet company a monthly fee to lease their cable modem. Buy and own your modem. I have owned many different brands of cable modems in the past and this brand is the only modem that lasted more than 2 years. This is my second ARRIS modem and only purchased a new one for the faster speed support of 300mbs that my internet provider offers.

My ISP changed their protocols so I needed a new cable modem. This Arris was priced right and it looked like it would do the job so I got it. Naturally, little to no documentation comes with electronic gear these days so I had to call Arris for support. There I was told that I needed to call Xfinity to get me online but that he (the Arris tech) would stay online with me until Xfinity got the job done. And, it's a good thing he did because the Xfinity rep. was not the sharpest knife in the drawer and needed his help! Thank you Arris, for the great, old-fashion customer service. After 3 1/2 weeks of use, I have had zero problems.

I've actually owned two of this model modem. I had the first for probably 7 years before I needed to replace it in March of 2022. I constantly get reliable quality and speed from Spectrum using this modem.

Works great and take up very little space easy to hook up

This modem has worked great with easy setup and fast speeds.

My modem died for whatever reason. Guess what?! I bought the same make / model modem. This cable modem has excellent performance. It's priced right. Only reason whey I'm giving it a 4 star is because the other one, same brand, make and model, died within 2 years. Maybe I bought a dud, I dont know... But, if you're in the market for new modem, this cable modem delivers.

Our old modem started conking out a while back so went to Best Buy to get a replacement. Salesperson was very helpful and recommended this model - said it would give excellent performance and that spending twice as much would not give noticeable improvement. They were right; this one works great; our home Internet has never been faster.

As a fellow nerd, I can't contain my excitement about the amazing and affordable Arris modem I recently purchased! This modem is a true gem in terms of both performance and price. With lightning-fast speeds, excellent stability, and a sleek design, it checks all the boxes for any tech-savvy individual. Not to mention, its compatibility with various internet service providers makes it a versatile choice. The setup was a breeze, and I've experienced zero hiccups since. If you're looking for an affordable modem that doesn't compromise on quality, the Arris modem is an absolute steal for us nerds! Spectrum user btw

Just replaced one that was 15 years old, internet seemed to be buffering all the time, easy to set up and works great.

My connection has been very fast with this modem! It was really easy to setup, all I had to do was call my cable company and give them the serial # to activate the modem. I also upgraded my downloads per seconds with them to the highest now that I have a modem that can handle that speed, so make sure you do that. All together this was a great purchase!

My old modem was working when my router died. Since my modem was several years old, I decided to replace it too. This unit was recommended by a store employee to fit my needs and it certainly has so far. We livestream tv with usually 2 on but have 5. 2 iPhones, 3 iPads, multiple laptops too. Easy to install and works great!

Purchased this product to get out of the rental world with Cox. I figured it would pay for itself within like 10 months. Well was I surprised, I didn't ever expect the increase in speed!! All modems are not alike! This increased our speed 25%! Easy to install and use... You have to call Cox to set up. But it is a wonderful product!

Replaced my 7 yr old cable modem that was no longer supported by Xfinity. Connected no issues with the Xfinity app. Now getting max speeds 320mps dwnld and 11mps upld. This modem is listed as supported by Xfinity.

It's a cable modem, that's compatible with Xfinity. This is the one you want. I purchased this to replace a seven year old unit from the same manufacturer that bit the dust. It pays for itself within a year, and if this one lasts as long as the last, it will save me $600 over its life.

Had to make a change for our internet modem. Talked with a Best Buy specialist and gave recommendations on this particular one. Thankful to have someone help us. Great product too! Easy to install and setup with our purchase of Eero wireless routers too. Love our Best Buy!