Customer Ratings & Reviews

This modem is easy to install. great speed and highly reliable.

I purchased this item since we decided to “cut the cord” with cable TV and used this with our new internet provider instead of renting their router. This modem is extremely easy to set up, comes with everything you need and looks good at the same time! Highly recommend if you have internet speeds greater than 100mbps download.

It was one of the better overall priced modems for its ability. Still faster than any new devices so I don't have to worry about it being underpowered for a long time. It is the fastest reasonably priced modem available. There are a few that are faster but they are 4 times the price. Good product at a great price w Best Buy's awesome geek squad help!

easy to set up. good instructions. works great. fast.

The ARRIS SURFboard SB6190 installed easily replacing my older Cable Modem and provided me with the increased internet speeds I was looking for.

We have 4 Roku streaming sticks, 2 Xboxes, 3 Computers, and 1 iPad connected to our home network thru a Netgear Nighthawk AC3200 router. No skips, lags, or slow downloads on any device even if all 5 of us in the family are on line at the same time. We cut the cord with our cable provideder and never missed it. This modem delivers all the speed we need and then some.

My experience with Arris modems have been positive. I bought this unit with an NETGEAR - AC1750 Dual-Band Wi-Fi Routerfor use for Internet speeds of at least 400 Mbps. So far, my experience with this modem, as expected, has been positive. It also works flawlessly with the Netgear router. I would definitely recommend this product.

Spent about $160 total after taxes. Had to buy a cable modem after my previous one died after 4 years (Zoom 5341). This Arris one was on Cox's approved DOCSIS 3.0 cable modems and seemed to be priced between the lower end models and the higher end models (which doubled as Wi-Fi routers and I already had a router so I didn't consider them). Issues I had setting up: Only had a quick start instruction manual. Which is fine, but they don't mention white lights (which is the standard for the power and online LED's). They start off/flash as green. This also confused the Cox rep I called when registering the Serial # and Mac ID with Cox. Online, they do not have the full user manual on their own Arris website. I Googled it elsewhere to save as reference. Also, on the Arris website, I could not register the product. I called their customer support and the Arris rep acknowledged the SB6190 models were having product registration issues. So just about a day in and speeds look good (133 Mb/s-11-18 ping on Cox Premier).

didn't do a ton of research in terms of modems to begin with , but this works well for the price. needs a router! very easy to set up and has an app as well for further information and connectivity issues.

I got this cable modem in order to avoid the monthly rent paid to Comcast. This modem is fully compatible with Comcast as far as I can tell. Easy to set up. No tech call was needed. It has been serving us well for 1.5 years.

I've had many Cable company modems, but recently I was having issues with several TWC modems. I finally decided to buy one, so searched many brands & models. This modem kept surfacing on many sites as a favorite, so I bought one. VERY HAPPY WITH THIS MODEM!! Easy to set up, fast and reliable. My only regret is not buying one of these years ago....

This is a fantastic cable modem! Small footprint, hooks up easy, stylish white color. Buy your own cable modem and say goodbye to your modem monthly rental fee! Be sure your ISP (internet service provider) has it listed on their official list of supported modems for service; that will make your installation and connection easy. This modem is on the certified list of supported modems for Mediacom internet services: 60, 100 or 200mbps. Arris SB6190. If your internet plan is 500 or 1000; you need a different modem. https://mediacomcable.com/assets/pdf/legal/Compatible_Retail%20Modems_CRM012019_01_30_2019.pdf Some reviewers say to stay away from this modem because the intel chipset has issues; I think the real issue is that if your ISP does not officially support this modem, then you may have issues. Mediacom officially supports this model and I have not had any issues since using it. If you are a Mediacom subscriber, you can buy with confidence.

don't rent a modem from cable company when you can buy this one. very reliable. I have never had one these go bad. I only buy new ones because of the faster speeds that come with technology over time. This was money well spent.

If your looking to replace a modem (like I was for my Xfinity internet) this is thing is perfect. The speeds were more stable and it was much faster all around. The set up was straight forward and easy to understand and it updated it's own firmware right away. If your thinking about getting this modem for any reason, just do it. You won't regret it.

I'm not familiar with the ins and out of a modem but this works well! The setup was VERY easy; it's currently paired with my Google Wi-Fi and so far, no issues. I love the WHITE - complements my Google Wi-Fi very well. Because of its size it tucks away neatly under my sofa, so I would say WIN-WIN.

This has been an excellent computer for me. It is fast loads pages very fast and so far has been very reliable. Be sure to load the supplied disc's that come with it. You don't have to but it will run so much better if you do. I have to say this has been the best computer I have owned and I have no buyers remorse. Highly recommend!

Fastest router I've ever used very reliable very easy to set up

Everything is working fine. Installation team was very professional and competent.

It is fast, reliable, beautiful, easy setup and very stable.

Love this modem. Its very small and works flawlessly with my 500MBPS internet speeds. I have not had to reset this modem one time since installing it, I used to have to reset my rented Spectrum modem at least once a week.