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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10864 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 10,864 reviews
  • Rated 5 out of 5 stars

    Just like promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard SB6190 is a top performer! Faster speeds on TWC than their provided modem and less problems with dropped signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have my own modem vs paying monthly for a rented one from the cable company. This one is way faster and I haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. I was able to beat the cable companies speeds by using my own equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great and fast. the only small flaw is the lights are pretty bright but its in a room that it doesn't really bother me. definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to set up!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem I have ever purchased. The price was great and it works without any problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surf Board

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent choice of equipment have always used this brand and never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in the beginning everything work great. A couple of weeks later the modem would restart itself through out the day and I thought there was something wrong with the modem or with my service provider. Long story short the problem was with a 3 foot coax cable that was somehow causing the modem to restart itself. I honestly thought that it was my service provider but after replacing that cable with a 10 foot cable I haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the mesh network and it worked much better than the sparklight unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my old modem. I'm using 300mbs service from Charter and this modem makes sure that I get what I'm paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Bought this as a replacement to my last modem, as mine had died. Would recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for setting up a new wifi6 connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and cheap product to get so you dont have to pay those pesky rental fees at comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for the speeds it can handle, this is not a 2 in 1 so you will need a wireless router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to install and instantly worked with our devices after reconnecting to internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in coax and power. Called my isp and gave them the numbers they wanted and then bam I was connected to the World Wide Web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy modem to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace a previous surfboard modem with a newer one because the older one stopped working. Increased speed with the new one. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good so far, allot faster than my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this modem for a couple of months, but so far so good. No issues what so ever. Allot faster download and upload speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with cable mediacom. It works very well! No problems and this cable company isn't great and it still works! No problems at all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a combo modem/router. This is way better along with my nighthawk router. Definitely worth replacing the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had absolutely no connectivity issues since we’ve made the swap. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wanting to rent a modem from my provider I purchased this little guy and hooked it right up. A quick call to the ISP and was up and running.

    I would recommend this to a friend