Customer Ratings & Reviews

Easy to setup. Fast downloads. Compatible with cox cable.

This is my second surfboard modem, the first since Arris purchased the brand. It is simply the best modem available. Works as advertised with Comcast Xfinity. No call needed using their online activation website. I now get the maximum speeds advertised by my plan. Comcast could double their plan speeds 3 times before this modem will reach its maximum.

Had an older version of this modem, this one is faster and has less lag-time. Great value and is much cheaper in the long run vs. renting from ISP.

Small and compact with excellent speed. Very easy to install.

Great cable modem. We have Cox as the ISP and this is the modem they recommended for our Premier plan which is 150 Mb down and 12 Mb up. This modem exceeds our expectation. We consistently have 170 Mb down and 12 Mb up with our Cox's Premier plan. We are very happy. So far there is no need to reboot nor reset at all since purchased. It's rock solid.

I replace my cable modems every 4 to 5 years. I purchased arris surfboard 3.0 cable modem for 3 reasons. First, to eliminate monthly rental fees . It can add up to significant fees over 4 to 5 years. Second, to increase the speed to 32x8 channels. My previous modem had 16x8 channels and did not provide the speed of up to 400 Mbps. I tested the speed After changing the cable modem to arris surfboard, model SB6190, my internet speed has increased. Streaming has also improved. Third, reviews for surfboard were great. Infact, arris is the leader in the cable modem market. Fourth, I purchase most of my digital products at Best Buy because of the convenience and the service they provide. Pricing for electronic products are almost the same whether you buy from a brick & mortar store or online. Best Buy also matches pricing if you find it cheaper elsewhere.

This was not the modem I intended to purchase but after speaking with the department manager, I see why he gave his recommendation. I'm able to run 22 devices simultaneously without any lag in speed. Unless you're paying for gigabyte service, this is the modem for you!

Definitely an upgrade from my old 10/100 modem by Netgear. Was priced right and extremely fast. So far it has been reliable. Currently running 406 on speed ( for what I pay for ). Long term, I hope it will make me as happy as my older and obsolete Netgear.

I wanted just a modem, no attached router, no WiFi, just a modem. I purchased this modem replacing a combo modem, router, WiFi that was supposed to be amongst the fastest available and the fastest hard wired speed I could get was 30Mbps, install this modem and use the exact same setup and I routinely get 175-180 Mbps. Very fast and works very well.

I purchased this modem after purchasing Xfinity to save on the rental fee. I already purchased an Apple router, so all I needed was a modem. I was looking for something cheaper than this, but a sales associate talked me into this one. I’m happy with the purchase since my internet is super fast and it will be a long time before I’ll have to purchase another one (“future proof” is what they called it). The setup was quick too. I have no complaints except the price tag.

This modem was very easy to setup, and after a quick call to my Internet provider to initialize it on their system, I was up and running. Total setup time was 5 minutes plus about 10 minutes with my Internet provider. Brought my speedtest.net speeds up to over 40 MBPS. Highly recommended, as with DOCSIS 3.0, it is future-proof for quite awhile.

Realistically unless you are paying for the ridiculously high Mbps from your ISP this is not necessary. The 6141 will do just fine but if you are interested in future proofing this is great. It has double the bonded download channels so you should never get a dropped signal again!

After researching this product online and talking to people in store, I decided to go ahead and but it. We have been very happy with the speeds and have had no problems since installing it. It was very easy to figure out and set up. We had been previously renting from our cable company, I am glad we got smart and quit doing that.

This modem handles over 300Mbps easily. Has not had a dropped signal since purchase over 3 months. Easy to install and integrate to ISP and Wi-Fi network

Runs very well, Can't beat the pricepoint. Would prefer black but just a cosmetic preference.

This is a fast modem that is compatible with most providers. It is DOCSIS 3.0 which most providers support. There are faster, more expensive modems that are DOCSIS 3.1, but very few providers support them. Upgrading the modem is a simple as calling your provider and giving them the MAC ID.

Works great with Suddenlink cable. Easy set up and operability. Multiple bonded connections certainly keeps data flow up and down consistent. Highly recommend. Better that ISP provided Arris device and eliminated monthly rental. Bought on sale so 2 year payback versus rental with improved performance and stability is great value.

Compact and easy to set up. I'm getting 600 mbps out of it.

We were very disappointed with our Spectrum modem and needed something different. Very please with how easy this was to set up and the difference in internet speed immediately

Small and easy to connect. Works great with my router.