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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10864 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 10,864 reviews
  • Rated 5 out of 5 stars

    Super fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, increased my internet speed from my old xfinity router. Gaming, streaming and downloads are way faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only need this modem if your internet is pushing over 300mb. if not then save your money and get the lower version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut the cable. This modem is key to doing that. Small investment saved us the monthly rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive. Surprisingly quick. Clean goes with any decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKED RIGHT OUT OF THE BOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY SNAG WAS THAT I DID NOT KNOW I HAD TO CALL XFINITY TO REGISTER THE NUMBER FIRST. BUT IT IS SAVING ME THE $10 PER MONTH RENTAL FEE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should at a high level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to accompany my Ubiquiti mesh net transition from Spectrum’s modem/router rental. The two work together fab!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris-Surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. So easy to set up. You can’t go wrong with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't experienced any issues as other reviewers state. Has worked perfectly fine since the moment I plugged it in. Super Fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and happy with product. Cheaper to buy your own modem than renting it from your cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for home network!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great for setting up my home network and is compatible with Comcast's service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for cable provided modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the cable modem provided by my cable provider. Installation was simple. Just called cable company and read off the MAC address. No longer getting disconnected when traffic is high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly for newbie. So far good service, wish it provided stronger wi fi service, but overall so far good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine. It's a better one from our previous modem. We have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going online!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works! Third one on different houses! Reliable, and works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem - No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem a few months ago and I have had 0 issues with it. Works great and works consistently (with my Orbi router system).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Netgear modem with this and glad I stayed with Netgear. I did, however, have to get an Ethernet switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem as I did not want to lease from Cable company. This thing is perfect for what I use at home. No problems what soever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my modem to handle gig speeds and so far this Arris SURFboard has done the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Great speed for my internet connection. Would recommend this product to anybody looking for a great cable modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed better wifi than cox gave us.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house was too big for the modem cox gave us. We still couldnt get wifi in certain areas of the house. Best buy and cox guy at the store said I needed a stronger modem for our sq ft. I was glad the cox guy was honest about it since we save 10.00 a month for returning the cox modem. The Arris was about 100.00. So in 10 months we have paid for it. Bought together with the Google home pod system. Together was about 400.00 but we haven't had any issues since.

    I would recommend this to a friend