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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 10,865 reviews
  • Rated 5 out of 5 stars

    easy setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new modem after my old one got fried by lightning. But this new modem is way better than the old one; it makes my internet faster. This was recommended by the rep and he said I don't need 3.1 Docsis modem and this was good for my needs. It was also easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cable modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple cable modem at a great price for someone who wants to keep modem and router separate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the surf board

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to setup and use. Much better than the 8 year old one it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth EVERY PENNY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Charter Cable as I do, and you have been using their "free" modem...it is time to wake up and smell the Gigabits! This modem is so stinking fast, it will AMAZE you! And the problem that we once had of too many devices causing very slow connections has now completely disappeared!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company recommended upgrade to modem, and Best Buy agent recommended this one (after inquiring how I use internet). It has allowed me to use the speed offered in TV program to the fullest, and has been more reliable than old modem. Good recommendation, good purchase, quite satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on the budget and great for future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily in order to save money by not leasing (monthly) from my ISP, easily connected to existing router and set up. Great for when I want to upgrade internet speeds. The only thing to watch out for is rodents chewing through cabling causing internet issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with xfinity. No problem installing/activating. Only complaint (not worth lower ratings) is the front LEDs are extremely bright. They illuminate a dark room. Annoying when watching a movie but nothing some tape can’t fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was to replace the big rental from Xfinity. Very slim design, fast speeds and easy setup makes this modem a great choice. Spent a little time getting it authorized but I was up and running in no time. Using this with the Norton Core WiFi modem and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for almost 1 GBs speeds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price on this is really good. If you can afford DOCCIS 3.1 for double the price, you should get it, but if you have a half Gig plan or 1 GIg plan, this modem should support speeds of about 750-800 gbs which is what I’ve been getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our modem after a lightning strike took out the old Arris SB6121. Seems Faster that the older Arris. Of course it should be based on the side by side comparisons. Works great and easy to set-up. I shopped at Best Buy, Office Depot, Sam's & Costco. Bestbuuy had the best deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update my modem due to slowness & dropping out issues. This modem was a great replacement, no longer having issues with dropping out or slowness. Internet light on modem stays on all the time & never blinks in & out like my old one. Would recommend to anyone who's looking a good reliable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to 400 Mbps internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 5.5 year old SURFboard because I upgraded my internet speed. My old one was not able to handle my new 400 Mbps. This cable modem is more than capable of attaining that speed. Setup was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. The Cox cable guy hooked it up when installing the fiber optic converter outside the house, and he said this was a great modem - fast and no problems typically during lifetime. Consistently getting above 300 MB/s download speed (with 300 MB/s service).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and connection we get with this modem. We had to call our internet provider to make the switch from the old one. I especially love the smaller size. Doesn't take up near the room the old ones did. And I like the white color and the weight is much lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for what I need for my small house, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and is much faster than the previous 2.0 modem I had. It was an easy set up as all you need to do is plug it in and then contact your cable provider to get it activated on their system. I would recommend if you are streaming TV or have a lot of wireless devices in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a very fast and reliable component to my home network. Just connect your cable, plug it in, connect your LAN cable, then call your Internet Service Provider. Your system will be up and running in five to ten minutes. This is a very fast, easy and pain free install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device gives you great speed and removes this whole Wireless overhead from the cable company provided. Setup was easy. Just called Comcast and asked for “Modem Activation” and “Re-provision” to get the full speed. Make sure to have the device MAC address which is on the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit as it fit my budget for a new modem and had good reviews. Installed on Spectrum and works perfect. Improved my Internet speed substantially from what spectrums modem was giving me.. Great product to date and a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for OPTIMUM 300

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace the modem i pay for with OPTIMUM NJ. When you install this modem you just plug in & let it sync. Then plug a computer directly to modem. It well take you a OPTIMUM web page and call the # listed there. Modem was provisioned in 10 minutes. Speed went from 257/25 to 315/35 on average. One problem I did have after adding modem is my router NETGEAR XR500 started dropping internet. i upgraded to latest firmware then did a factory reset in that order (weird) but now no issues at all and loving my connection better than ever!

    I would recommend this to a friend