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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 10,865 reviews
  • Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to set up cable modem. The modem was up and running in no time on the Xfinity network. This modem works extremely well with our wireless router. Having as many as 5 or more devices connected at the same time while also streaming, we have not experienced delays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arris surfboard to replace an aging Netgear modem. While my old Netgear modem could get speeds of over 600, the new Arris gives me up to almost 1 gig with more channels. So far the new Arris is working fine. Contacting my cable company to set up the new modem went well, with only a few glitches having nothing to do with the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliability and speeds. Great purchase for anyone looking to get their own home network hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Docsis 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit runs a bit hotter than it should and has an extremely slow/long boot time. Speeds perform as advertised and I actually eek out a bit more than the promised ISP on speeds. Overall pretty simple unit if I was not running it in a temperature controlled environment (62 degrees F) I may be concerned about unit lifetime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some internal trouble shooting of my spotty network connection I discovered the problem was my old modem. I've always purchased my modems and not rented from my ISP and this ARRIS reaffirmed for me that was a smart choice. This thing has been rock solid and blazing fast, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase to replace the modem from the internet company, which was $15 a month. I paired it with the TP-link routers and it works perfectly! Excellent strength and strong signal throughout the whole house, front yard l, back yard and then some. Would definitely recommend this product and the savings every month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first model like this died on me after 5 years worked very well. I purchased the new upgraded version works well and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you game and have other wifi users in the house this is a great modem to have. We've had it about 2 months now and haven't had any decline in speed or issues with connection. Easy to read icons in the dark are a plus. Would recommend for a stable connection and multiple users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ****NOT COMPATIBLE WITH OPTIMUM**** I'm a 20 year IT professional so definitely did my diligence on this. This modem has very good reviews across the board. Compatibility claims to support most US carriers, but limited info was available about Optimum, but decided to give it a try anyway. Unfortunately, wasn't compatible with Optimum. Tested the line signal and had a tech come out to ensure I was getting optimal performance, but was still a no go. It refused to lock. Tested it on Spectrum at a friend's house before returning it. Noticed a 25-30% performance increase over their existing equipment. Pros: 1. Reasonably priced 2. Twice as fast as most carrier equipment 3. DOCSIS 3.0 - ***DOCSIS 3.1 pending release - date TBD in 2017 Cons: 1. Not compatible with Optimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up (just follow the instructions). It easily handles everything we throw at it. We have 6+ devices using the internet at the same time without any lagging or buffering. Much better than any modems provided by the ISP's. And I don't have to rent theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, never had 1 issue with this over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was rated Best in Class

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price and performs just like the expensive ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS giga cable modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is very fast and steady. It was a great upgrade from the previous ARRIS modem. I highly recommend for folks who want to enter the giga bps arena.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything you'd expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month since I purchased my ARRIS SURFboard Cable Modem. I've not had to reboot it since the day I set it up. It was very easy to set up. The blue lights are actually a nice change compared to my last modem with just the flashing red/green lights. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.Easy to install.Works great.Recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. No problems so far. Reliable. Kids are happy because games load quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DOCSIS 3.0 modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and fully compatible with my service provider. The modem is great for service plans from 100~500 Mbps download rates. Test shows my data rates reaching the upper limits of my plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good speeds. It’s a really good mid range product. There are some that are better on speeds but for the price it’s perfect. I use it with xfinity and the eero mesh wifi system. I’m easily over 150mbps .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for most internet plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cable modem, in general, isn't flashy but this modem is great. We upgraded to 600mbps internet service and this works great. Plug and play. Our internet service works great. An immense improvement over a rented modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as described and has been very beneficial

    I would recommend this to a friend