Customer Ratings & Reviews

Call the ISP, give them the MAC number of the unit, plug it in (power and ethernet cable to the computer), after a few minutes for activation; and it just works. Fast, reliable, out of mind, out of sight. It's been ON for the last few weeks, no problems.

Great Cable Modem. I combine this with a internet booster and my internet coverage is great all over my house. Buy this product better than and cheaper than the renting from the cable company.

Works well, my speeds have definitely increased. Set up was smooth.

I purchased this to go with the wifi router I purchased and I now get my true internet speed. Speeds are not even close compared to the one I had from my cable company (Spectrum). I have several devices connected included streaming tv and have had no problems.

Great modern, it is speedy and was very easy to set up. Looks great in my living room. Simple, powerful and stable. Not much else to say really, definitely recommend!

Does what it’s supposed to and it’s reasonably priced. The app made set up with my router easy as well.

After reading the reviews I thought this was the best modem for me and it absolutely was. I have been getting max speeds up to 115mb download and 12mb upload. When several of my neighbors have been complaining of outages I continued to have service. I highly recommend this modem.

My previous router was not very old but would cut out a lot. I had not even realized how slow it was until I bought this one. Instantly I noticed much faster speeds, my mesh network was faster and set up was crazy easy.

It was super fast to set up super easy to set up. The only drawback is waiting on your cable router to answer the phone and then sitting on hold while they do their stuff on their end. Once I do that though I’ve had no lag and no drops.

I bought this cable modem to replace a Cox Panoramic Gateway that I had in my apartment that was having network bouncing issues, and pairing it with a Linksys router, this cable modem has performed far better than the Cox Panoramic Gateway ever did. In addition to the performance boost, I no longer have to pay a rental fee to use the Cox Panoramic Gateway. Plus, if I ever move out of my apartment, I can take it with me and activate it at a new location. While you lose the convenience of having a cable modem and a router all in one device, it's far more convenient to troubleshoot issues with two separate devices than troubleshooting one device. Overall, I would highly recommend this cable modem.

We were Having problems with internet, TV, and, everything! Talked to my son, he told me to purchase this even though our provider furnished equipment for us! Our internet is over twice as fast, seems like everything works a lot better with this new equipment!!

This modem is replacing my old Motorola SB6120 that only had 4 download channels and 2 upload channels. I currently subscribe to Xfinity/Comcast on their Blast speed tier (75Mbps down and 10 up in Chicago area). I can say this modem is working fine after a bit of troubleshooting with tier 2 support. The initial configuration file that was downloaded had an error and caused it to randomly lose it's speed. As of now I average 85-90 Mbps download and with 32 channels I'm future proofed until gigabit speeds are readily available at a decent price.

Simple set up, speed as expected. Also helped to reduce cable modem rental fees.

Very satisfy with the ArrisSurfboard. Easy to install, and it works beautifully. I don't have to rent the modem from Optimum any more. I wish I could give 6 stars rather than 5..

Got this modem to replace an old Zoom modem that kept dropping internet. Setup was easy and straightforward. Works with Xfinity so you don't have to pay rental fees. I'm even getting faster speeds that what I pay for!

One of the best modems on the market for those who get speeds less than Gigablast. This works great paired with a good router, and is affordable. 3.1 is only needed if you expect to get gigablast in the future. But this one is definitely great!

Great product, easy setup. No issues, 5 stars, Thanks

I looked at various reviews and finally decided on this awesome sb6190. It was not plug n play because TWC had to do some configurations on their end. I hooked it up to an ac1900 router and this baby has been purring like a kitty. Awesome modem. I highly recommend it.

Easy to connect, solid, good price range. Small size which don't take too much of your space. Will definitely recommend. This one is been use to monitor cameras online in addition to surf the internet.

I've been using an older Arris 6782 Gateway (Modem/Router combo), but was only getting 50Mbps download speeds (although I'm paying for 3x that speed). So, I decided I'd try a newer modem. I wanted a DOCSIS 3.1 modem, but A., I didn't want to spend that much on a modem, and B., I was only paying for 150Mbps speeds, so I technically didn't "need" the latest iteration. Anyway, long story short: I'm getting almost 180Mbps download speeds, my Internet is more robust and doesn't drop nearly as much. Multiple people can be online at the same time and it doesn't affect my experience, like it would with the old modem. The 32x8 configuration was integral with this last point. My old modem was only 8x4, so there were only so many download channels available. All in all, I'm extremely happy with my decision. Arris is a solid brand.