Customer Ratings & Reviews

The unit was easy to get up and running. I did have to call Broighthouse cable to transfer this one onto the acct, but it only took minimal time. No more renting their box. The savings will pay for the unit. I've had no problems and it's actually quite fast.

After hearing from xfinity, it was time to change the modem. Went online for research, then to Best Buy to purchase. Sales associate helped locate the recommended modem quickly. Got home and instal was simple and easy. Product works as advertised.

Decent upgrade from my cable company supplied modem. Fast and reliable.

Purchased the Arris surfboard for a second time. The old one gave out after many years of use. It never had an issue prior to going out due to a power surge. I work from home 95% of the time and network uptime is important to me. I’m hoping this unit will last just as long, can’t beat it for the price. I highly recommend this item.

Great working reliable modem. I have experienced consistently faster speeds than when using my rented modem from my ISP. I have averaged about 15 more gigs!

Handles our high speed internet. Used to use the ones the cable/internet company provided, but this is light-years better. Provides for a reliable and consistent connection that helps keep all of our smart devices online.

I had to upgraydd my modem because my old one was no longer supported by my cable company. But I’m glad I did update because this modem gives me so much more speed and reliability! I would definitely recommend this product!

Awesome speeds so far since getting the new internet. Much cheaper then the cost of some of these other modems. Been getting about 340mbps out of our 300 we pay for, so I’d say pretty solid haha.

The SB6183 will be useful for most people but with the current sale price for the holidays i returned the SB6183 and purchased the SB6190 for only 10 dollars more. Im happy with it so far and if i ever upgrade to gb internet I know this will be capable

My old 2012 modem that I was using was only pumping out like 363Mbps at max for internet and needed an upgrade badly. This one has been amazing so far. I've been able to surf the web, game, and more with almost no lag or issues. I'm a novice at this stuff, but be advised; if you live in a one story home, I would recommend a Modem+Router combo. However, if you have more than that, then I highly recommend getting this modem (combined with a router that can at least send out 1.4Gbps). The cheapest modem out there that performs wonderfully. If you haven't upgraded yet, do it! You don't want to be paying more to an internet provider than you should be.

We purchased this Cable Modem to replace the cable provider's modem that went out 2 months ago. Easy to set up very quick response to our Google Nest Routers.

The family love the new connection speed.. very reliable so far.

This modem was to replace a Zoom 5341J that I was using with my Time Warner/Spectrum service. My extreme service was supposedly providing me 200 MB/sec downstream with the full digital conversion. My old Zoom modem was barely giving me 75-100 MB on speed tests even though it was rated to do 343 MB/sec. Wanting to get my money's worth for my internet since continuing to add to my connected devices in home and take advantage of my Asus AC3200 router, I upgraded to to this Arris modem and have seen the results. My speed tests are now consistently in the 160 - 220 MB/sec and my streaming media experiences are much better with the extra bandwidth. I know Spectrum is now starting to offer modems for free with their service, but preferring to manage my products myself this modem is a good selection and investment.

I purchased this cable modem to work specifically with Xfinity high speed internet and it works well. I would highly recommend it for ease of set up and it was not too expensive. Much better than renting one from Xfinity.

I got this unit to replace the spectrum router to save that lease fee they charge and since I use my time capsule for wireless than this unit was recommended by a professional that told me to make sure to get this brand ARRIS. He also added to get a unit with a mortgage minimum of 16 channel downstream so that you don’t have to buy another unit if you decide to have a faster package from them as he said that they control that part from their end so I decided to get the 32 channel due to the fact that I have 10 to 15 products connected to the internet at the same time. So the combination of this product and the time capsule works great just like magic. I get great wireless speed with all these products at the same time. My plan is 100 Mbps and I get in the range of 116Mbps. What’s not to love

Easy to setup and install. I would recommend this purchase to someone needing faster download and upload speeds. I have been using this product for a few weeks and have noticed a significant change in Internet speeds and am very happy with my upgraded modem.

This modem is small can be mounted on a wall or service board in your home. I would not mount it in a place it where light from the LED indicators would be an issue as the LEDs are blue and very bright. Great price for this model as well..

This is worth the extra money to make sure you're getting the full speed that you pay for from your cable provider. And buying this one will future proof your purchase for a little while. Finally, in my opinion, the surfboard models are the best modems.

Based off some online reviews I chose this model and I am not disappointed, really simple to setup and my connection is great and dramatically better than the Comcast supplied modem I was using which would disconnect all the time.

This modem is pretty easy to connect and my comcast internet works with this modem. Test three times the speed it's 172 MBPS download speed with Cat5e. 177 MBPS dl speed with Cat7. With Cat7 on this modem Has no more buffering streaming! Worth the buy!