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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 10,865 reviews
  • Rated 5 out of 5 stars

    Easy set up and simple Comcast activation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem did everything I had hoped it would do and was the least expensive Comcast Xfinity approved option... worked great right out of box and just be sure to follow activation process detailed on Xfinity support pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more rental fees

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem to get rid of the rental fees. Small and compact and compatible with Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. The fastest one (I believe) that Charter (Spectrum) allows on its network in our area until they start allowing DOCSIS 3.1 modems. No issues, easy to connect and provision. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays to spend a bit more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of your modem and router will only be as good as your providers Internet service ; but maximize performance and plan for the future . Spend the few dollars more for this modem as opposed to less expensive modems .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this when I switched to cable. The setup was easy and when the tech showed up he had no problem getting it on their network. Hitting speeds of 400 down and 40 up without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works for mediacom and for xfinity so it's versatile. I have enjoyed it as it is reliable and works much better than the provided modems that most companies give you! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard - Great value at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Arris surfboard for a second time. The old one gave out after many years of use. It never had an issue prior to going out due to a power surge. I work from home 95% of the time and network uptime is important to me. I’m hoping this unit will last just as long, can’t beat it for the price. I highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family love the new connection speed.. very reliable so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid cable modem compatible with most major providers like Spectrum. It handles fast internet download speeds for home use like 100mbps offered by Spectrum without issue. It does not seem to run hot either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for a couple of weeks now, no issues and no complaints. My other modem died and I needed something that could do at least gigabit speeds...this little guy fit the bill and the price was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my ISP router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my ISP's router with the Arris Surfboard and eliminated my monthly fee from my ISP. The Arris is also much smaller and fits inside of my network closet much better. Setup was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from an old motorola surfboard modem. before upgrading router and modem was only clocking in around 60mbps, after we are consistently clocking in at 95-110mbps (spectrum 100 internet). set up was easy, though you do have to call your ISP to upgrade your mac address.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and speed is great and is compatible to connect with nest WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this rather than renting from the cable company. It's been great so far, it handles my current speed without issue (100mps down, 6mps up) and is recognized by the cable company so no issues setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Surfboard modems instead of the garbage that Comcast tries to make you rent. This new model is no exception. Great product!!! Very fast and plays well with any networking product i have in a typical system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting a modem from the internet provider and decided to change and purchase this modem. Upgrading to this modem has increased speed and connectivity. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is just the best. Blazing fast internet speed (as long as you have a fast internet subscription from your cable company....no modem can take a slow input speed and make it faster!) No problems with this at all. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up right out of the box. Works seamlessly with my ISP and supports our cable-free home entertainment streaming services through our mesh wi-fi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after Comcast would not support my modem that was two years old. Unbelievable! So, I had to buy a new one and this one was the newest that Comcast supported. It was easy to set up and is fast. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and get running. Supposedly you could have gigabit internet with this modem but that's not available in my area...hopefully one day! I don't think you will be disappointed with this modem,

    I would recommend this to a friend