Customer Ratings & Reviews

I replaced my 8-year-old ARRIS SURFboard with a new model. Excellent connectivity and easy setup. I couldn't be happier with this great product.

I have very limited knowledge on proper modems so an associate picked this one out for me after asking few questions and I couldn’t be happier . It works great and is easy to set up with the suggested app to use

I know you are looking for something really good, not an average product, Since I have Owned 3 differents Cable modem in the pass, Including Zoom, Netgear, I can Tell you 32 Channels bonded to work all together for a download data and 8 channels for Upload is a Must have at home, Ite does not really need the fastest speed internet provider, but it will make a big difference compare with your actual Cable Modem if you have One. 100% compatible with Spectrum as I use it with. Recommended, Specially because the Arris brand manufacture same equipment TWC and Spectrum Lease to the actual Costumers Any problem with the device can be addressed by the manufacturer but I am pretty sure you will not need to contact them at all. I hope my review help you.

If you use Charter Spectrum, this modem is great! I've had 0 issues with it. The lights alone tell you if channels are bonded or not, sync'd, online, etc. Was well worth the purchase and works great with my AirPort Exteme.

Much faster than my old Arris modem....................................................................................................................................................................................................................................................................................................................................................................................................................

This modem replaced an Arris SB6141 is which was a good modem. Before I replaced it, it felt like my internet connection was slowing down and would sometimes require me to reboot the modem and router. Since I replaced the old modem my internet speed feels like normal again and have not had a need to reboot it.

I consistently had issues with my spectrum modem dropping connection. I bought this as a replacement using it with my eero mesh WiFi and wow!!!. This thing has not dropped a signal since i got it. The setup was easy also just go to your online spectrum account and follow the instructions to change hardware/mode. I didn’t need to speak with anyone a spectrum to set this up took less than an hour to be up and running.

Speed is ultra fast and easy to install i love this product

Easy installation and setup with its app. Internet runs smoothly.

Bought this to replace my comcast rental modem and it has net every expectation. The hype in the reviews of this item are true and it delivers very fast speed. It is very small as well which I was pleased about.

Works perfectly with my internet provider. My local Best Buy store confirmed compatibility. Handles my needs perfectly for 400mbs operations.

This modem was recommend by a friend and best buy staff. Works great for Comcast without any problems so far, had it for 2 weeks. Getting optimum speed during prime time hours. The 32 down x 8 up really works.

Have used numerous Arris modems over the years. Produce accurate if not higher speeds than ISP paid plan. Runs slightly warmer than Netgear modems. Advise not to put in an enclosed area.

We have several devices and 2 gaming systems and have had no issues with slow speeds or difficulty in connecting to the network since purchasing this modem about 6 weeks ago. Seems to be a perfect fit for our needs.

I purchased this modem to replace the Comcast rental gateway and I can tell you that this is far better quality and faster downloads, let alone super easy to setup. You will not go wrong with this modem.

It was time for me to upgrade my Modem, and this model definitely was an upgrade, my downspeed and upspeeds improved by 100% and now there is no buffer time when viewing hd videos and on the phone at the sametime

If you have TimeWarner or Spectrum (Central Kentucky) and you want to compete with your neighbors for bandwidth on the above cable internet providers, this is the modem to buy. While your neighbors cheap out with an 8 or 16 channel modem, blow them away with this 32 channel rocket. This is especially important if you have an online gamer in the house or you just bought 55" or larger 4K TV and you plan on streaming 4K content. Additionally, if you have more than 10 internet enabled devices in your home, you need this. If this is the case, (10 devices or more) chances are you've maxed out your router and need to have that reevaluated. Yes, I'm very happy with the fact I'm getting all the bandwidth I'm paying for.

Great modem. Easy set-up. Fast internet speed and very reliable. I have Time Warner Cable and this replaced it perfectly with no problems. I'll make my investment back in less than a year from my cheaper cable bills.

If you have Comcast internet service and you are tired to pay the monthly fee, this is the most reliable solution, I`s plug and play and works like a champ!!

Works great and super easy to set up with detailed instructions!