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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 10,865 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard is the best cable modem thanks to its solid performance that will satisfy most home internet customers. It's very reliable, easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very Good with CableOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this modem up and running in minutes. It works well with my Cableone Internet package and a modem like this can save you a ton of money over renting or leasing a cable model from your Internet service provider. My whole house has a nice wifi field at this point and every device in the house seems to be able to get a strong signal. I'm very happy with the ARRIS SURFboard. If you are a gamer and you believe your life depends on the fastest Internet connection possible, use an Ethernet cable. If you are a normal person who likes to steam music and movies, send and receive email, upload and download files for sharing, this model will likely work very well for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast cable modem, stable and easy to install. The performance is very good and takes advantage of all the available bandwidth to manage the 10 devices that we currently have at home. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Router 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. Simple directions and performance has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cox Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Well with Cox internet. Easy to setup. Must register with Cox to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high speed modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and supports high speed internet connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I typically have 2-3 Roku devices plus 4 phones or tablets hooked up to my network, it easily handles the thru-put. I no longer have to rent a modem from my service provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for Comcast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is an excellent one. I have been using it for a long time and it has been working as intended. The internet speed is also fast. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigabit cable modem for a fantastic price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem because it had gigabit speed for a fantastic price. Setup was simple and straightforward. It is compatible with most if not all cable companies. I have XFINITY and it works great. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the modem for over a month now. With the modem, I’ve constantly received the advertised internet speeds. The modem has not overheated or locked up during heavy use. This is a great modem for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great once in a decade upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Arris Surfboard modem works great and as-advertisted. I had a Motorola Surfboard modem prior to this one, and it was nearing 10 years of age. I went ahead and upgraded, and I get 235mbps (my ISP service is rated at 200mbps). My last modem was working well, but sometimes dipped down to 9mbps (I don't know if modems can 'slow down', but I am certainly getting more consistent DL speeds with this new modem). Bottom line is that these Surfboards last a long time and give me the same or greater throughput than stated by my ISP. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wouldn't think that something so simple could speed your home connection up. This Surfboard has made a huge difference in my home. I can't believe I went years with a slow comcast modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plugged it in and never needed to touch it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Motorola off the internet but my connection still dropped like it did with the Suddenlink issued modem I got rid of to stop paying rent on, the technician found that the line was good so it could be the modem. I went to BestBuy and got this modem on sale, took it home and plugged it in then called Suddenlink to get it going. I never touched it more than once and have not dropped the line one time, that was over a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug & Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was the easiest thing in the world to start using. The review title says it all. Called my ISP and registered the Mac ID and 20 minutes later I was surfing three times faster. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem so I would not have to rent one from my internet provider. It was really easy to set up. The modem is faster then what I could have rented. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly expensive and performs the functionality that a cable modem should. It's compatible with the latest specifications from Xfinity. It hasn't required a reboot since it's been activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Speeds and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an Great buy with being reasonably priced. It works well with Xfinity service. I would definitely recommend it to anyone and definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem in order to get out from under Xfinity's generic products. What a difference! Very pleased with increase in speed and continuity. We've not had any issues since this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to use with Xfinity account. Not listed by Xfinity, but works great. Actually getting 345 mbps on my 300 mbps line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version of this modem and it got "blown out" during a bad storm. We must have had some type of lighting strike and even though it was in a surge protector, the actual ethernet port got fried so it no longer worked (even though it was powering up and such). We quickly ran out to Best Buy to get a replacement modem and picked up this one. So far, no issues at all. Was able to plug it in, right in place of the old one, and everything picked up and started working again - right where we were before the storm. Speeds are fine, and we have not had to reset it yet (knock on wood) - which we sometimes had to do with the older model. This is our third one of this brand and we would definitely recommend!

    I would recommend this to a friend