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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 10,860 reviews
  • Rated 5 out of 5 stars

    Fast Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the modem for over a month now. With the modem, I’ve constantly received the advertised internet speeds. The modem has not overheated or locked up during heavy use. This is a great modem for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wouldn't think that something so simple could speed your home connection up. This Surfboard has made a huge difference in my home. I can't believe I went years with a slow comcast modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem so I would not have to rent one from my internet provider. It was really easy to set up. The modem is faster then what I could have rented. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is easy to set up and works great with my eero routers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly expensive and performs the functionality that a cable modem should. It's compatible with the latest specifications from Xfinity. It hasn't required a reboot since it's been activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem in order to get out from under Xfinity's generic products. What a difference! Very pleased with increase in speed and continuity. We've not had any issues since this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug & Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was the easiest thing in the world to start using. The review title says it all. Called my ISP and registered the Mac ID and 20 minutes later I was surfing three times faster. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for home use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. Been using for 3+ months now with no issues. We regularly stream 4K movies and the modem handles it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is going well. Good speed. No lags, no frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design. Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem. Very reliable and good speeds. I purchased this to replace the cable company modem and have been happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version of this modem and it got "blown out" during a bad storm. We must have had some type of lighting strike and even though it was in a surge protector, the actual ethernet port got fried so it no longer worked (even though it was powering up and such). We quickly ran out to Best Buy to get a replacement modem and picked up this one. So far, no issues at all. Was able to plug it in, right in place of the old one, and everything picked up and started working again - right where we were before the storm. Speeds are fine, and we have not had to reset it yet (knock on wood) - which we sometimes had to do with the older model. This is our third one of this brand and we would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the time I’ve had this, I have not had to reset at all like I did with my last unit. Super easy to install and it works great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install. Does what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I upgraded my internet speed to 400MB. It is good to 1GB so I should be ready for the future as well. It was easy to install and works just as it should. Would buy this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit for a few months and so far its doing it job very well. I recommend anyone who's is using an ISP compatible with this device to consider it. SPEED, POWER AND RELIABILITY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mighty Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up - and works like a charm. My first ARRIS product and I’m quite impressed with the speed for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. Have had this for a little over a month and so far we’ve had 0 issues. Internet works great and we are happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price, fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and faster speed then I was getting with my rented Modem from cable company... and saving $7/mo. I was surprised to see I can only plug one item into it, which has to be my wireless router. My prior product, I could plug my desk top directly into Modem for better speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the most from your ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke down and bought this modem to maximize my speeds from my ISP. This modem ensures I'm getting the most possible Mbps with all the additional channels minimizing lag from heavy usage times in the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast. Easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than comcast's gateway when paired with Google Wifi. Super easy to set up. I also really love calling comcast to reduce my bill...that it also improved my internet is a sweet deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With both of us working from home, we needed a modem (we were previously renting). This was one of the cheapest options, and it has been absolutely perfect.

    I would recommend this to a friend