Customer Ratings & Reviews

I had a professional install during COVID, which means I had a cable guy out front connecting the internet to my new house (new build). When he finished up connecting the lines to the box in the wall, he gave me instructions on getting this bad boy going. I gave him the box to activate the serial number in their system- it was plug and okay from there. The trouble came from setting up an orbi that sat in storage for a few months. No biggie in the end. This modem works great. I really don't think you need more than this in spite of "better, more expensive" models existing

Easy to install and zero issues giving. Bought it over 6 months ago. For under $80, internet providers give you a $10 dollar fee for equipment. It will eventually pay for itself in a few months.

This modem maximizes my service providers available connection speeds. Provides total home connectivity without compromising on gaming, streaming, or computer experience!!!

Easy to setup at home. Had to register with internet provider. Replaced old outdated hardware with the Arris SURFboard and was amazed at the speed increase.

I have used this for a couple of weeks now with no issues at all. I consistently get about 20% over the service tier I subscribe to. However, I am not pushing the modem to its limit by any means.

Great budget friendly routers ,good price Fast fast fast

GREAT MODEMS, Stop paying rental fees to your service provider. When you purchase this modem, you can save up to $168 per year in rental fees. The ARRIS SURFboard SB6190 is a DOCSIS 3.0 cable modem with 32 downstream x 8 upstream bonded channels, making it a perfect addition to your home network. The SB6190 is best for cable internet speed plans up to 800 Mbps.

I wanted to upgrade my 8-year-old modem. This is definitely a worthy choice. I see a noticeable improvement in connectivity and speed.

Easy to set up in minutes and so far its working really well. So happy i dont have to pay a fee to cable for one anymore.

I thought I was gonna need a wall mount for a real surfboard, but was pleased to see it was no bigger than a gamecube, and about as thick as sandwich. Not a subway sandwich, but just like, a normal sandwich you would make at home, you know, with ham, cheese, mustard, 2 slices of bread, maybe some salt and pepper for a little razzle-dazzle.

Bought this to replace an 8 year old Motorola Surfboard SB6141. This one is noticeably faster than the old one. Web pages snap open and videos stream smoothly with no buffering. This one has many more channels compared to the old one, so it's future proof. The only downfall which is Comcast's fault is you have to download the Xfinity App on your phone to activate. Which was easy but it took a long time to download over my slow Boost Mobile internet. They should go back to activating on the internet browser.

I like having my own equipment options for home internet. Love having this modem. Connected to a linksys Wrt 1900 ac. Super fast. More reliable than Comcast modem/router.

Perfect modem for Xfinity. You plug it in and it works! Which is a fantastic feeling after dealing with some other netgear modems.

I had a SB6141 that seemed to be flaky. I also upgraded my internet service with Cox to 10Mbps/100Mbps. Once I had Cox activate the modem, I am averaging 95Mbps download and 9Mbps upload. Great improvement.

This modem has been phenomenal compared to what we've had in the past. Our download and upload speeds were less than half that of what our ISP stated we should have. Our ISP provided cable modem also had minimal management options for us, and, being in the Network Security field I wasn't content with their lack of options. We purchased this item with expectations of it being "better than what we had" and we were very pleasantly surprised by blazing download speeds and upload speeds. Maximum control for us, and safety for our devices at home. This item, partnered with a Linksys AC 1200 dual band router has increased our speeds and productivity exponentially. I would highly recommend these items.

I replaced about a three to four year old Arris Surfboard with this newer version. Set up was a breeze and connection upload/download speeds much faster. Very pleased with the product!!

Works great for 1600 square-foot home. We have it paired with an Eero three node set that works perfectly for our needs. We pretty much stream constantly with occasional Xbox use or RuneScape on the PC.

Had the previous version but with the software update it limited the max speeds. Had it for years. Hope this one does too. No complaints yet. Would definitely purchase again. Best for the price.

This modem works great. It is fast and reliable. I have not had any problems with it since I’ve had it.

Works great with spectrum internet and would recommend it.