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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 10,865 reviews
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with spectrum internet and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and will save me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was easy to install and gave me the speed I needed for Comcast/Xfinity internet. After 10 months it pays for itself based on the monthly fee I would be paying Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the google router system have been very happy with the speed and reliability thus far. Only pain point was dealing with Comcast to get registered but I blame that on Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. Couldn’t be Happier!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my existing network. I had an Arris Surfboard modem and router combo. It was over 5 years old. The speed on the WiFi was very slow. And it dropped daily. I called our local Best Buy and spoke to Chris. He explained everything to me. I had some questions and he explained so I could understand. I told Chris what I was wanting the results to be. I bought this modem along with a Netgear Router. I couldn’t be more pleased. Results are amazingly fast. So easy to setup. I highly recommend. I’m a Senior Citizen and if I can set it all up, anyone can. I don’t have WiFi drops anymore. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy associate recommended this for me and it works well. Easy set up and best of all, no more paying xfinity for renting their modem. It takes up less space than an Xfinity modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is easy to set up and works great with my eero routers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White to replace another unit of the same model purchased in January. The unit is easy to set up and performed well. However, the original, purchased in January 2021 completely failed after only a few months operation. ARRIS replaced it under hardware warranty, but the replacement takes up to 2 weeks to execute as the failed unit has to be returned first before the replacement would be shipped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to setup right out of the box, 100% compatible with our service provider. Noticed a big improvement in internet speed and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, no problems from cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father who needed to stop paying the monthly charge for renting equipment. Extremely easy to install and had absolutely no issues getting it connected to Comcast network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Lease Fees and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem - Bought this to eliminate monthly fees for Cable company's unit and use my ASUS Router for private wifi! With Magic jack for Phone - savings are the Best thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using on suddenlink 1 gig service and it reaches that speed on wired devices and set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cable modem on the market. It able to support my internet speed of 300 mbps download speed with no problem. So if reliable is what you're looking for you need this cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very reliable product and very easy to set up. I could not be happier with this purchase. The sales associates at the store were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded home internet and paired this with a netgear XR500 and couldnt be happier. Getting almost 800mb down and 30mb up. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was convinced by store rep to get this modem. It was over 1/2 the price of another one which I originally wanted and performs much better. Plug and play no issues in set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is going well. Good speed. No lags, no frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced to get in line with Comcast improving service and newer tech. Works great and easy to set up. Actually basically plug and use but the longer wait was giving number to comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact modem- this unit is 1/4 the size of the TWC modem I've been leasing. Has greater download speed capacity than is available from Time Warner, and no longer have to pay them $8 per month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOW we're ready for the new COX GIGABLAST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our old modem-router about 3 years ago. It was working just fine - until our streaming demands greatly increased recently. Our old device would stop and start, or just stop and wait until I got up to reboot it. After two weeks of that, we decided to replace it in a hurry. It was very easy to install and activate the new modem. And our ISP (COX) had no trouble with compatibility issues. Now we have no more frozen screens, drop out images, or any other too crowded bandwidth related issues. It just keeps on ticking. By the way, this modem, coupled with our new ASUS router works a whole lot better than any one unit modem-router combo device out there. Streaming made easy! Enjoy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for home use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no complaints in regard to this product. It's compact in size and works as advertised.

    I would recommend this to a friend