Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 10,865 reviews
  • Rated 5 out of 5 stars

    Would totally recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and my ISP is up to 300mbps and as soon as I connected this ,it shooter to 329 Mbps ..would totally recommend..in an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better modem than the cable-company provided modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched out our cable company modem for this one, and we noticed a difference. We didn't conduct a "time" study, but things seem to load faster on our WiFi-connected devices than they did before. The sales associate provided a good metaphor for the faster speed; since the modem has more channels, it was like having a 5-lane expressway instead of a two-lane expressway, which can be useful at high traffic times of the day. This modem has twice the channels as the cable company modem. Real or simply just perceived, the difference has made our online time easier. (Connecting it was easy and took one phone call to the cable provider to register the product.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skipped out on Cox's rental modem to purchase this one on the advice of a Best Buy employee. Super glad I did! Setup was simple and speed is unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a new home and wanted a reliable modem and router vs rental fees. Bought this with a nighthawk router. Both work great. Phones, tablets, computers, and tv all work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my Cox Internet Preferred 100

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my old ARRIS to much Cox requirement for modems for their Cox Internet Preferred 100. It works good I usually get 120Mbps average speed on internet with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Easy to install.I am happy with the download and upload speed. I have Xfinity 600 mbps interconnection and I get max out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Works with every ISP. Save yourself the rental fees. Easy setup. Boost speeds. Very small and lightweight. Can hide easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast Internet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade from my 5+ yr cable modem. This one supports the newer speeds available from my local ISP. Super fast and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop Renting Modems!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a replacement for my older 6141 model. It has more channels so when I upgrade to the highest speed Xfinity has It will be able to support it. If you are renting a modem through your internet provider, stop now. Get this Arris or comparable modem and save yourself at least $120.00 a year. Setting this up is really easy. Just power it up after connecting the coaxial cable and putting the network lan cable into your router. Call your service provider and give them the MAC address of the device and confirm the model number and you should be ready to go in 15 minutes or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the fastest modem on my cable company's approved list. So I bought it as I don't want to pay a rental fee. Worked out great. No complaibts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came with excellent instructions and was easy to install. Since installing it has operated flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy setup. Worked immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get more than i pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for 60mb download through spectrum but i get 70mb with this modem. It was easy setup with a simple call to the cable company and then give them back their garbage modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received really good advice in Best Buy and purchased this Arris modem. It works great. Easy to set up, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great so far !

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved from ATT to Comcast and needed cable modem, this was the best one available to meet the need and price range. So far works great ! no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't rent when you can save by owning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay to rent a cable modem when you can own for less than the rental fees. Very easy to set us and very dependable. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola modem. I find it to be very reliable and very fast. Should I need another modem in the future this modem will be one of my first choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with buffering when watching Vudu movies in high def. I was thinking of getting a newer cable modem model and a whole home mesh wireless routers but the routers are very pricey. So, I decided to get the 6190 cable modem first to replace my older 6141 model and see if this will work. I’m glad I did because the new configuration worked like a charm. I can now watch movies without those annoying buffering issues. At the same time I save the would be cost of the newer model wireless router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity and this is a better value than renting from Comcast. Speed and reliability are great. I paired it with the Orbi system and our house is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected with cox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little overkill for cox's 300 meg download speed. still have 4 upload channels and 8 download channels not being used. So far very reliable, with quite a bit of expansion room.

    I would recommend this to a friend