Customer Ratings & Reviews

I have Xfinity and this is a better value than renting from Comcast. Speed and reliability are great. I paired it with the Orbi system and our house is covered

Sleek and compact. Not difficult to set up. Wish they had a light dimming feature. Indicator lights are very bright. No issues on performance.

This is my second Motorola modem. I find it to be very reliable and very fast. Should I need another modem in the future this modem will be one of my first choices.

Easy set up for this Surfboard modem. Once paired with the router for the Wifi feed, it provided a super reliable stream. Works good.

I purchased this modem after having it recommended by an employee at my local BB. He could have recommended any number of higher priced modems - I was upgrading a modem that had been supplied by my cable company after more than 6 years. He listened to my needs and recommended a modem that gave my family room the ability to connect and grow. It has not disappointed. It produced noticeably better internet speeds and connectivity. Combined with the recommended wifi router my family has experienced notably faster internet.

Needed to upgrade my modem to support 1gb speeds and this modem works well. I use a mesh system and they work extremely well in my medium size house.

I was having problems with buffering when watching Vudu movies in high def. I was thinking of getting a newer cable modem model and a whole home mesh wireless routers but the routers are very pricey. So, I decided to get the 6190 cable modem first to replace my older 6141 model and see if this will work. I’m glad I did because the new configuration worked like a charm. I can now watch movies without those annoying buffering issues. At the same time I save the would be cost of the newer model wireless router.

Have had no problems at all. Works every time. It was easy to set up and I was happy how the product works. Great overall and I would recommend it for everyone.

A really good modem for what it offers. Able to push up to 500mgbs, compact design that fits anywhere and reliable performance.

This is a little overkill for cox's 300 meg download speed. still have 4 upload channels and 8 download channels not being used. So far very reliable, with quite a bit of expansion room.

this is an awesome product for your home internet... the speed is great just remember to get a very good router and it will give you a very good performance. get an AC1900 Router and up

This is a great cable modem for most users. It is compatible with almost any cable provider and offers great speeds for everyone except the most demanding users.

Finally dropped the rental fee from my service provider after purchasing this. Setup was straightforward and all done through the app. I’ve had it for a few months now and haven’t had any issues. Consistent speeds.

My old model finally failed so I replaced it with this one. It's been very steady and a nice addition to my home network. Easy and quick setup.

Great device. Quick and easy to set up. Great performance.

To keep things short simple and to the point, if you are looking for a durable/reliable modem thats basically plug and play even a caveman can do it, this is it!

This is an upgrade from an older model Surfboard 2 in 1 that was spending more time disconnected that connected. After the purchase I stopped by the COX office on my way home to have it added to my account and it was up and running with in ten minutes of arriving home. Since it’s just a cable modem router selection is up to you, but I’m using it with the TP-Link Google OnHub AC1900 Dual-Band Wi-Fi Router SKU: 4409400. As long as Google continues supporting the OnHub I think the combination keeps me future proofed for the next few years. The Arris Surfboard’s fast and simplistic delivery of the internet is well worth the price. Don’t forget to price match and enjoy!

Needed to upgrade modem to take advantage of higher internet speeds. The set-up was easy and provides expected internet speeds.

When you finally decide to free yourself from extra service provider fees, step up and get an Arris modem. Outstanding performance with zero issues. Simple set-up. Highly recommended.

Boots up with a quickness my other modems never had ! And the fact that it is not flashing constantly on my desk near my computer , and its not so bright that i did not have to put three layers of masking tape over the led lights on front ! You see two blue lights in center and you know its on and fully functional instead of having to boot computer to test , then needing to re boot after resetting modem ! Also it lets fast video through better on even a slow network ! I have no complaints at all on this unit !