Customer Ratings & Reviews

Needed a cable modem quick and Best Buy was the place to go. Easy to install too. Works great. It has 32 inbound channels.

I bought this to replace an earlier model Arris SB 6140 as part of an overall network hardware refresh. I was satisfied enough with Arris to buy a newer model of their product. This new one future-proofs my network as it supports downloads of up to 1.4 gbps if I decide to upgrade my Internet service. It was easy to install and activate with my Comcast service and easy to mount with the screw holes on the back. I would certainly buy again and recommend to friends.

I recently upgraded my internet speed through Comcast from 200 MBPS to 600 MBPS as part of a 2 year contract. I never rent the 2 in 1 unit that comcast will lease to you. As a result of the upgrade I needed to purchase a new modem and router. This modem was easy to install. Arris makes the best modems in the business. I paired this with a Netgear Nighthawk AC4000 router. This combination is far superior to comcasts 2 in 1 unit.

Needed a modem that is compatible with Xfinity and ASUS RT-AC3100 router. Very easy installation and works flawlessly with my service provider and router.

I cut my cable and phone lines with comcast and wanted to eliminate the $10/mth rental charge for the modem (i have my own wifi router that is much better than theirs) so I picked up this modem. Purchased this higher grade one as I have blast (200mb download) and assume it will only get faster so didn't go for the cheaper model that probably would have been fine. Well I was pleasantly surprised to see that I now get about 15% faster downloads at about 230mbps. :) The hardest part of the setup was getting ahold of comcast to reset the modem. Overall it was about 15-20 minutes but just waiting for several reboots of the modem.

Works great with our Google nest package! Very easy to connect everything and works well with our fast internet.

This product is so easy to install that even non-tech savvy people could do it with no frustration. Easy-peasy!!! Very dependable and zero issues with reliability.

Easy setup in minutes. Relay MAC Address to provider, plug it in, transfer CAT 5/6, DONE!!! Internet speeds beyond the provider modem

Work perfect, save a lot of money compare to rent it from Xfinity

Seems like this is getting us good speeds when we connect directly into the modem. It is nice and small. Now we just need to find a better wireless router so our WiFi speeds go up.

I recently installed the ARRIS - SURFboard DOCSIS3.0 Modem. Excellent product, easy to set up and extremely fast. I can without hesitation highly recommend this modem.

I am enjoying this product. It was easy to install, light and is very efficient and fast. I would definitely recommend this modem to friends and family members.

Doesn't take up much room. Adequate for my needs. Easy installation.

Love this. Easy to hook up. Great speed with little if any Inconsistencies. Connection is easy and Really Good Security. Very Well Priced too!

This modem increased my internet speed. This won't get you more than you pay for, but it will help you make sure you get the most out of what you pay for. I originally had an 8x4 DOCSIS modem and it would be ok but slow down at times. Even without increasing my subscription, this modem sped up my internet connection by connecting to additional channels and being able to avoid the more congested ones. I know routinely get my purchased (advertised) speed on my plan. At 32x12, this supports more channels than my provider currently has deployed. This ensures that this modem will be able to grow along with my provider.

This cable modem was easy to set up and it works great. I have used Arris surfboards in the past and they always perform well.

The goal was simple: Get rid of the monthly cable modem charge. On sale, the Arris 6190 will have paid for itself after six months. Intel has issued a firmware update to correct the lag/slowdown issue with the chipset in the modem and I've see no evidence of any problem after over 40 days of connect time. This includes streaming videos, music, gaming and data. Both IPv4 and IPv6 are supported. Currently on a plan that runs 400Mb and I can peg the download speeds. The channel spread gives me the headroom to increase my bandwidth in the future. it's all good!

Cant find anything to complain about with this modem. It has performed flawlessly. Haven’t encountered any issues with connectivity or slowness with internet speeds.

Easy to set up, had to get Comcast involved for modem to be connected, speed and video streaming are great with multi systems being used same time

Great modem. 1.4gb max, 32 channels down 8 up. Its been working for years with zero issues.