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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 10,865 reviews
  • Rated 5 out of 5 stars

    Works with my Cable companny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved and needed a modem. Found out it was compatible with Cox Cable and it was set up easily and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Internet with Arris

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup in minutes. Relay MAC Address to provider, plug it in, transfer CAT 5/6, DONE!!! Internet speeds beyond the provider modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware Refresh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an earlier model Arris SB 6140 as part of an overall network hardware refresh. I was satisfied enough with Arris to buy a newer model of their product. This new one future-proofs my network as it supports downloads of up to 1.4 gbps if I decide to upgrade my Internet service. It was easy to install and activate with my Comcast service and easy to mount with the screw holes on the back. I would certainly buy again and recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Easy to Use Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older different brand modem that failed without warning. This unit was purchased in-store, installed and working in less than an hour and has performed flawlessly for over a year. The biggest issue has been sometimes less than reliable service by my ISP provider. The color coded lights on the front panel are a good indication when the service is not "up to speed."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big upgrade from those provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need consistency and speed (always) I like to get away from the provided modems. This model set up fairly easily and handles the speed and connections I need with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant find anything to complain about with this modem. It has performed flawlessly. Haven’t encountered any issues with connectivity or slowness with internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speed with Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Easy to hook up. Great speed with little if any Inconsistencies. Connection is easy and Really Good Security. Very Well Priced too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, Fast, Inexpensive Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The goal was simple: Get rid of the monthly cable modem charge. On sale, the Arris 6190 will have paid for itself after six months. Intel has issued a firmware update to correct the lag/slowdown issue with the chipset in the modem and I've see no evidence of any problem after over 40 days of connect time. This includes streaming videos, music, gaming and data. Both IPv4 and IPv6 are supported. Currently on a plan that runs 400Mb and I can peg the download speeds. The channel spread gives me the headroom to increase my bandwidth in the future. it's all good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, had to get Comcast involved for modem to be connected, speed and video streaming are great with multi systems being used same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In wanted to want to take a little off the Internet billing from my ISP. Speed fast enough to support the Direct TV., wireless connections and three computers. It is Great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our Google nest package! Very easy to connect everything and works well with our fast internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who knew that it was this easy to change a modem?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so ridiculously simple to install this modem, my only regret is that I didn't do it sooner. Now I have fast internet and am no longer paying Cox a monthly rental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup, good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. A bit costly for features not yet available in my area. So far product has exceeded my hopes. Been running since purchase without as much as a restart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem since my previous modem was not adequate to handle the broadband speed I subscribed to. Works great and am getting good speeds for my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install and has worked flawlessly. TWC/Charter approved so you can save money on your cable bill. P rformance is worth the cost to upgrade to this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up; works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was easy to set up and it works great. I have used Arris surfboards in the past and they always perform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the modem to reduce our cost to the cable company. It works well, was easy to hook up and results in a decreased of approximately $10 monthly for our cable bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significantly increased my internet speeds from the rental modem provided by the cable company. Modestly priced for the capability it provides. Recommend and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made use of the faster interconnection for Charter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to set up & easy to register with Charter provider. The cable modem is a great way to get full use of the fosters internet speed offered by Charter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like this is getting us good speeds when we connect directly into the modem. It is nice and small. Now we just need to find a better wireless router so our WiFi speeds go up.

    I would recommend this to a friend