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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this Arris modem from the one my Internet provider gave me. I have high speed Internet and needed a modem that matched. Works fantastically. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice and very pleaseable item to use for the house fast and it was very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A breeze to setup from this decidedly non tech person...works lightning fast and allows internet usage from all devices on my network with absolutely no lag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Pretty much plug and play. Works well with my nodes. Everything as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet had been running slow, and after all other troubleshooting, I decided the only thing left was my outdated modem. Best Buy offers a trade in offer when you trade in your old modem towards a new one. The employees didn't know about it, but once they figured it out, everything went smooth. Internet is much faster without any issue since upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased the Arris modem my internet has been much better than with spectrum modem. No drop outs and faster connects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick all the way around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and painless. The product was working within minutes and has proven that my internet is much faster than I ever thought it could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great update for our internet. So easy to setup. Works great with Google Mesh WiFi System. Best of all it was reasonably priced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, SURFboard modems never fail to impress. I upgraded from a SURFboard 16 x 4 DOCSIS 3.0 to this SURFboard 32 x 8 DOCSIS 3.0. I have purchased several SURFboard modems for myself and family and not a single one has ever failed on me. I upgraded to the 32x8 because I live in a condominium and more downstream lanes can help improve your overall connection quality. ALWAYS remember to restart or power cycle your modem periodically. Once a month is recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace my comcast rental- my original plan was to save money from my camcast bill. I not only saved money but my internet speed was doubled what it was before! Great modem for a great price! I recommend this item to everyone who rents a cable modem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for home computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is not only easy to set up, but super fast ! The fee that Comcast charges for renting it's unit make the purchase of this modem a no - brainer !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem that does its job and just its job well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple no frills modem with high speed capability. Get it connected, register it with your ISP, and off you go. Exactly what I needed. Only offers one Ethernet port for connecting to a device, PC or router, so don't expect that it will be a combination all-in-one modem router security hub etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, Small, Attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy Plug and Play Modem. Easy set up. I like how the modem has mounting holes for wall mount (keeps it off the floor and away from the dust bunnies).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace a combination modem/router so I could use the new Google WiFi. The modem is easy to set up and performs flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow... sure easy installation n better smooth flow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice look n compatible with 5G... easy installation n all gone smooth.. so many week n there NO ISSUE at all... GOOD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem and choosing the 250 mps plan with my provider. My older 8 channel modem just couldn't keep up. Solid performance with this - no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ol reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straightforward, this guy will handle exactly what you want it to, great for every speed offered over cable. Successor to the model i used for 12 years. Will always go with this guy as long as its the right fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. using is as a replacement for my xfinity modem. saving on rental modem. it gives a return on investment within a year. do think about it if your paying for rental modem. (note use it only if your using internet service) not TV or phone from your service provider as I am not sure will this support it or not. Speed check shows no drops compared to rental modem. Also, do register the modem with the provider while setting it up initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Speed need I say more?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Very fast and easy setup. I recommend a good router with it or you won't see the results but its nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain at all. Small and compact, yet able to handle a heavy workload. Have more than 15 devices connected and haven't had any issues

    I would recommend this to a friend