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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 10,865 reviews
  • Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and did not have to call Comcast to enable it. Been working strong for 1 week, only time will tell if lasts long term, but I would say yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem for Comcast usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a good value modem that Comcast would support and this one fit the bill. It was an easy online set-up and it has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good comcast modem good speed and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup great speed has everything you need in the box. Save that seven bucks a month on comcast trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable and responsive even at peak demand.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable modem for any family with multiple users. Connects easily with our router. No issues since purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem to enable an upgrade in internet speed from my ISP. Easy installation and delivers the level of speed as promised by the ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Solid and its docsis 3. I used it with Comcast and wave cable and it works great and I don't have to pay the isp company for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More reliable than SB6141

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace an aging SB6141. The SB6190 not only has more channels, it seems I dont have to reboot the modem anywhere near as much as my previous one. The only drawbacks I would mention would be like most Arris/Motorola modems the lights are VERY bright so I have to keep them covered. Also it appears to intermittently get hot. Other than that a great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you’re combining it with a mesh system. It’s simple to set up and a great price for a modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for improved speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Suddenlink internet. Needed at least 16 channels for my upgraded internet speeds, but ended up with this one with 32 channels. Setup was completed out of the box to surfing the net (with activation from my ISP) in under 10 minutes. Great value for the money. One caution: don't plan to use this exposed in a room that you don't mind a bright blue light shining in. This sits behind my 55" tv in the living room (due to cable location) and is easily hidden behind the TV, but the light still shows above the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, great speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest modem to setup that I’ve ever used. Great speeds after setup. Better than rental modem that I was paying monthly for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this modem. Super reliable, super easy to set up. Also my speeds are %20-%30 faster than what i pay for. highly suggest getting this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues thus far, would recommend !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VROOOMMMMM this modem lets my router scream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have a cheapy zoom modem then I purchased a D-Link DIR880L and I was loosing signal, lagging in video games and non stop buffering streaming movies. So I did dome research and picked up this little beast. Ever since I don't like to brag but gaming has me at the top of the leader boards every match. So fast I feel like I'm direct connected up to the servers at times. This is even with my girlfriend and our 3 kids on different devices at the same time. I almost gave it 4 stars but that's just because the thing is white. That's my only beef. Solid little modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup anf great speed for the money. Had for over a month with no disconnects. Works with RCN in DC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast big upgrade from previous modem. Handles comcast speed well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris router is good buy at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and consistent performance. Called cable co and they had me going in less than 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and a better price. Replaced my Xfinity gateway and added Orbi. Much faster now and I get the bandwidth I actually pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100's of Mbps!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace an older model that I did not believe was providing the service I was paying for cable internet. Very simple set up, plug and play, the hardest part was waiting for the firmware update to take place. After about 15 to 20 mins the setup was complete and I was finally getting the download speed that I had been paying for. I would highly recommend it if you need speed but you are not paying for "Gigabit" speed internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible wit Xfinity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a modem with faster speeds compatible with xFinity. This was the right choice, it is been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised! So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Just plugged it in and it worked. I am running 300 mbps internet and its running faster with this modem...so I am very happy. :)

    I would recommend this to a friend