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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 10,860 reviews
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with having my own modem and I love it. Fast speeds, never drops service, and the is fairly compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should and easy to set up. Not a fan of white, but it isn't out to be seen anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, plug in, connect , and registered it with my internet provider in less than 5 minutes. So far , it seems to be exactly what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than that generic modem that comes with your cable provider. The best modem I have ever had. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After MUCH research on modems, I decided to purchase the Arris due to features, reviews and most importantly to me, the 2 year warranty. The ease of setting it up was awesome! I am getting better speed than with the old "rented" modem that was costing me $14.00 a month. This baby will pay for itself in 6 months and comes with a 2 year guarantee, so if you're thinking of buying instead of renting.... don't hesitate any longer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for internet only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had both internet and telephone but wanted to get rid of the landline and were told we had to get a new modem for internet only. The cable company wanted to charge us $179 for theirs or we could rent it for $10.99 a month. We checked with our Best But experts and came up with this little gem. It works great if I had one critique the blue lights shine way too bright. I had to put a cloth over them. Other than that it’s perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem - screamingly fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small, streams Hulu and Netflix as well as support for several smart devices and computers. Very good price too! Can't go wrong with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy item to have cable internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Xfinity modem and stop paying rental fees. Installation was pretty much a breeze and even the Xfinity app on my phone facilitated the process. The app from the maker was not needed. As for speed, it was slightly faster than the old one. It certainly runs cooler and quieter than the Xfinity one that even had a fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this modem so I dont have to rent from Provider. This unit is very simple to set up and works Great! NO MORE CONSTANT REBOOTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris - Surfboard Docsis 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with the cable company supplied modem / router so I decided to upgrade. Boy was this an upgrade. I have been using this for about 2 months now and have had no problems since installing this unit. I am now getting the full speed advertised by my cable company and I am using streaming services with absolutely no buffering. Replacing the cable supplied equipment was the best thing I could have done. I paired this with a Linksys EA9500 and have never been happier with my internet and Wi-Fi .. Highly Recommend this unit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, good quality, great speed, Worth the price, works well with Time Warner/Spectrum ISP, worked perfectly right out of the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The true test is its longevity. For that we'll have to wait and see. It's nice and compact and seems a bit quicker than the old modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup, Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was automatic with Time Warner in Los Angeles, CA. Download speed is above 300 Mpbs. Very reliable, my connection is always ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem I was renting from Comcast. Easy setup, very fast download/upload speeds and completely compatible with Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased our internet speed to 300mbps, so needed a new setup. got this one. glad we did. works great... no down time or lag at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 % Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and has worked from Day 1. I would recommend this product. I have Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage & reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the Best Buy salesperson. I was looking for a more expensive one. He glad I took his advise. This Modem works perfect. My home is 3,000 sq ft and we have over 25 devices connected at one time (up to 36 devices total), haven't had one issue with the modem. FYI: Did also get a 3 pc MESH router - both work great together. Would definitely but this again and recommend it to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this around Christmas, it’s working very well! The speed are fast and easy to install. Really good cable modem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was set up in a matter of minutes using the clear steps that were needed. It allows great speeds in a solid compact design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no worries plug and play. Only issue was with my provider and had nothing to do with the modem. Works perfectly.

    I would recommend this to a friend