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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 10,860 reviews
  • Rated 5 out of 5 stars

    Does everything I need it to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of fustration with my cable provided modem/router I began to do some research and spoke with one gentleman at my local Best Buy store who was able to explain to me the modem options I could grab with the amount of mbps I was paying for. Thinking of the future and the awesome no questions asked price matching Best Buy provides I decided to grab this one. Every time I run a speed test on my modem I see wonderful results. I pay for 200mbps I can push thru way more with this modem. Very satisfied with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, easy connectivity, stable, and delivers easy access with my service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Better than cable company product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used this device several times to replace the Charter Cable Company device. It is much faster and more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem for faster speed and this was recommended to me by my ISP and the folks at Best Buy. Works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So little, but fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up. Very user friendly..powerful enough to handle 3 Smart TV's, a Laptop & a All in One printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem because the old died. I haven't got any problem with it. It is fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, solid speed and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, solid speed and dependable. Have had this product about a month with absolutely no issues or reboots. Great modem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was recommended by my cable company and works just as expected. It was easy to setup and appears to be reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable companies do not want you to know about products like this. They make a fortune off of monthly "rental" fees for the cable modem they provide. Buy one of these and it will pay for itself in short time. Incredibly easy to set-up. Have had it for over a year and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I have Xfinity 100 down 5 up so I didn’t need anything magical since I don’t pay for super fast service (although this modem would support it)l. My 6 year old SB6141 started to have a lot of uncorrectable errors and upgrading solved my connection problems. Swapping modems and activating with Xfinity online took about 10-15 min. Much cheaper in the long run to buy your own equipment Vs renting from the provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and works with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in on day one and it's been over a month and I've had no problems with it at all! I haven't tested out the max speeds yet due as my internet connection isn't the fastest yet but I've set up this modem with a Google Wifi Mesh system and I'm happy to say it's been great so far - especially with everyone working and doing school from home. It's compatible with my Xfinity service in Seattle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Very Well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with Google WiFi. Handles high speed internet and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High performance modem as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streams 4K video without a single hang in 3 weeks. All content downloads much faster than play rates. Best internet experience I've ever had. In an newer, rural, neighborhood. On TWC at up to 300Mbps. This modem feeds a Linksys Max-Stream AC5400 MU-MIMO gigabit router. In the basement in a corner of the house it blankets the entire house (3 stories) with 5g wifi (except one room that's a little dodgy). Tech installing (new) TWC service was able to get it activated with no problems. Would highly recommend both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs like a charm and tiny. Paired this with the Nighthawk DST AC1900 and the entire house is screaming fast with zero dead spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other brands because friends told me that they were the best. That other brand had to be replaced after their service dept failed me. I personally knew that Arris was a great product. After the regret of listening to family and friends, I went with the Arris quality and I have had the best thekind of speed and output that I expected. This is a great oroduct!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fair price for what you get. So far no disruptions in connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for the price!!! Can't beat it. Had great speed, and was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and works well with Cox cable. Plugged my Google wireless mesh into it to cover my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, easy set up, does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and my modem quit in the middle of the work day. An employee at BB recommended this one of the 3 I was looking at. Set up was easy, and modem does what I needed it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to install, performs great and met our expectations. Far better than renting each month from the cable provider.

    I would recommend this to a friend