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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 10,865 reviews
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my old SB modem. Install was quick and easy and it has my internet working as it should!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've purchased this brand. Very pleased with easy setup and performance. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for beginners and experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is so simple to set up so it satisfies the beginner, but so reliable it's a must have for the expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company had increased their internet speed a few months ago, and I had a modem that I purchased through them. I could never get above 110 megabits per second even though their service said 300. I purchased this modem from Best Buy, and decided to pay a few dollars extra for the 1.4 GBps model because we are supposed to get 'gigabit speeds' in the next year or so. Hooked it up at home, was immediately getting the full 300 MBps I was supposed to be getting, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modm allowed me to return the one rented from the cable company. It is fast, easy to install, and saves me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for about a month. It was easy to get it up and running. I'm loving the super fast speeds also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. and works great, no complaints. Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always working to keep everything connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never at any point has our modem failed to keep everything connected. awesome speed and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for future speed upgrades.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a great investment for future speed upgrades. Overall very satisfied with the performance it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price pretty reliable usually last like two years . Good speeds .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to install A+A+ A+A+ A+ Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, does exactly what it says it will.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up, works consistently and at performance levels it promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy when you don't have fiber!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When deciding which modem to get, the 32x8 (32 upload streams, 8 download) seems to be the best of the best today. Docsis 3.0 should be perfect for everyone that doesn't NEED 2 Gbps and is willing to buy the extra hardware for it. I don't think any tech should be labeled future-proof, but a great modem should get you pretty far, basically until you don't need a modem when you get fiber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Runs my internet great with no interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting more speed than I'm paying for, perfect!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the base model Arris modem that was only rated to 364MBps, upgraded my service to 400. Was only able to get 280 hardwired direct to the modem. Upgraded to this modem and BOOM.. Now I get 475!!! Quick call to Comcast to get it provisioned and everything was good to go. Very Happy with the purchase and I now have room for future speed increases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good modem. No problems with connectivity and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up fast modem. Recommend it stop paying rental on cable issued modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, easy set up, does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and my modem quit in the middle of the work day. An employee at BB recommended this one of the 3 I was looking at. Set up was easy, and modem does what I needed it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AARIS SURFBOARD SB6190 is perfect for our condo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The xfinity router/modem was terrible and I kept getting knocked offline while working from home. This router and the Eero mesh system work really well together. No complaints. I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy plug and play ISP access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace older model... I unboxed and installed and then called my ISP to register/identify the device with them. and I was online in less than 5 minutes. This does not have router nor wifi capabilities so you must provide your own Router and WAP. I prefer this single purpose device as opposed to cable modems that have all three Modem/Router/WiFi built in. but your needs may differ. Talk to the Geeks if this doesn't make sense

    I would recommend this to a friend