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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 10,865 reviews
  • Rated 5 out of 5 stars

    ARRIS surfboard SB6190 is a great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for a few weeks and so far I am well pleased with its reliability and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning strike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my SB6141 today because it died during the thunder storm. No other devices were killed when it hit the tree across the street. Great new cable modem. Speed test is giving almost my provided speed from my ISP wirelessly now. One of the fastest cable modems under 100 dollars right now and waiting on the update for the DOCSIS 3.1 that will increase the dowload and upload stream speeds in the near future. Everyone always want more speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with it so far. The TV/cable is connected, plus the internet for 2 TVs, 2 laptops, 2 tablets and 2 fones, 2 amazon echo shows, and it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem not only works as advertised but easy to setup. Gives me all the speed I’m paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have always used Motorola modems (in this case it's Arris branded) and they are usually pretty bulletproof. My previous model has been the only one to fail on me but it last me several years and I'm fine with that, I don't expect to go 10 years between modems and DOCSIS standards aren't changing that often to warrant a new modem every couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, reliable, fast, and good value. This does not come off line like our previous one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took back my Comcast modem and replaced it with this one. I have 2 streaming devices 3 computers and kids with devices and have had zero problems. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has worked well with Cox 300/50 so far - performance and speedtests show modem is working as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced XFinity rental equipment, very easy to install/set up, works as expected, no issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have been pleased with the Arris modems, I stayed in the same family when I needed to upgrade (from SB6183 to SB6190) due to the need to support more Wi-Fi in my home. So far, it was a great decision as the new modem is noticeably faster. Make certain you contact your cable company, as mine had to pair it with my router before it would activate. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is fast and keeps up with the kids gaming. I also like the fact that it’s small and easy to hide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and reliable. I wish I could say the same about my cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine at high speeds. Similar to my old broken Motorola modem now under the Arris brand. Old modem lasted 10 years, which seems to be a satisfactory span.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem! Easy to install and works great with my internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my modem to provide more speed to multiple gaming systems. Great product and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and doesn’t make my connection lag at all. Still very early to tell all the best points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improving the bottleneck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When upgrading your internet access and wifi at your home, the first thing you need to think about is the modem. If the modem can't handle the MB/S being provided to you by your internet service provider, then your modem becomes a bottleneck that slows your MB/S down. Besides, most internet providers charge a monthly fee for providing a modem. By purchasing your own modem, you pay for the cost within about a year plus you get a better modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was highly recommended. Easy to connect and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem good fast easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic modem really fast and reliable don't think just buy

    I would recommend this to a friend