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$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 10,860 reviews
  • Rated 5 out of 5 stars

    No complaints so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to Orbi router have not had any drops and speeds have been excellent. Super easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice modem, works perfectly without any issue. Highly recommended for our friends and our families, also was recommended by the Comcast technician whose came to check what happened why our internet did not work and also was recommended by the sale associated at Best Buy in Maple Grove. So many recommendations for a nice modem with a nice price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to go with my linksys mesh network and so far it has handled my device load very well. Speeds are good and nothing shows signs of lagging. Only thing I don't like about it is that it only has 1 LAN port that has to be dedicated to the router. Yes, Arris makes a modem with a 2nd LAN port but it is about $80 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xfinity 100 mbs package. Internet is fast. Easy setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup a bit confusing, but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions were oversimplified, as the color combinations for the indicator lights shown in the instructions didn't match what came up on my unit. I had to call both ARRIS and my ISP to get everything to work; the former to make sure that the light combinations were OK, and the latter to register my device so that they would send the internet signal to it. After spending much time on hold on the phone and getting to the answers for my questions, the device works exactly as promised so far. I'm using it as a base for a Google Wifi mesh system and it's going great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this modem. It has performed better than the previous modems I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and easy to set up. I was having problems with my internet and this was definitely the answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power. Paired with 200 mbps. Works great! Now getting great performance from all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great, it was super simple to install and I have great internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Simple, totally reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play setup, and delivers the fastest speeds of any modem out there. It's a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a defunct cable modem. Easy plug and play. Only issue is manual described a light color configuration that the unit didn't display, called customer service and was told the manual was wrong and the colors I was seeing were correct- white, blue, blue, white. Good customer service. I just had to call my cable internet provider and give them the appropriate data and I was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to set up. It has been running 2 months so far and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and good performance ... would recommend to anyone seeking a stand alone modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one for the price!! Very fast and easy to hook up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with firmware upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with XFinity 150Mbps service. Stock firmware should immediately be upgraded to take advantage of full speed and stability. Once upgraded, it performs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, work great. Fast installations. Excellent for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    600Mb on WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to get 600Mb on WOW, one of the few modems at this price point that will do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a rocketship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really hard to find any issues with these SURFboard modems. I've used many of them over the years. Getting them connected is super simple. Replace the modem you're renting with this one and save yourself some money. To hook it up, simply call your internet provider (ISP) and tell them you have a new modem. They'll ask you for some info that is clearly printed on the box and a few minutes later, you'll be up and running. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the choice of renting for $10 every month but I’m glad I bought my own. So far satisfied with this modem. Easy set up. Secure. Getting good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic deal on an excellent modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this Modem. The improvement over cable company provided modems is significant. At $90 it's a good deal for a 32X8 channels and when it's on sale it's a fantastic deal. The only compliant I have is that the lights on the front are incredibly bright. But that's easily fixed with some masking tape.

    I would recommend this to a friend