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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 10,860 reviews
  • Rated 5 out of 5 stars

    great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were upgrading our internet speed and needed a faster modem. Found this on the Best Buy web site and it looked like just what we needed. I mentioned it to the cable installer and he agreed it would work with our new service. Hooked everything up and I haven't had a problem considering we have 3 laptops, 3 smartphones and 2 tablets running in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and easy to set up. I'm getting great speed with this unit. Works well with my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super affordable and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very easy to set up and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace an old SB6121 that wasn't keeping up with Spectrums speed increases. Installed it called to get it registered. Took all of 10 minutes. Download peed increased from 112mbps to 235. If you are paying for the speed but not getting it replace your old modem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent modemn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modemn was easy to connect and is compliant with Xfinity wifi. It appears to be reliable without disconnecting often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Reliable. This is my third Surfboard model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Buy It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this modem to anyone who wants High Speed Internet and or fast streaming! Do Not Use The Providers Modem! The ISP Provider Controls their modem by altering the Init Strings in the modem to restrict your data speeds. They cannot do this to a Privately Owned Modem due to FCC regulation of Modem Init String Tampering! You want the speed you pay for? Buy this FAST Arris Modem! Highly Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Modem is fairly basic in terms of the indicator lights but it works well and gets me 300 Mbps. Obviously I have a high end ISP that provides me with that speed and this modem is a champ as maintaining it. Up stream is great too with room to grow. This is a great modem to own if you think you may have gigabit internet coming to your area soon since it can handle so many channels at once. Not exactly Cisco quality but I'd recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and performed exactly like the DOCSIS 3.0 modem was described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size, vert fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, upgraded from old modem and is much faster with no interruption of signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Called TWC and that was it. Great complement to the Asus AC5300 router. Increased speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem and the speed with my cable service is unbelievable! Works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great modem. have not had any problems with it at all. fast speeds and very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast to connect, reliable connection, great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speed really improved with this modem and I have no trouble connecting to Comcast with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Produces a very solid connection! No lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST .... RELIABLE... DOESN’T DROP CONNECTION. great modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good, reliable, easy set up modem. Plug and play. No issues or difficult setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to both upgrade my cable company supplied modem and to cease paying rental fees. After installing it, I immediately noticed a major change in downloading and uploading speeds. I also received much better range with my wifi enabled devices. The cable company representative told me that in his experience the modem is "one of the best out there." I would highly recommend the unit based upon my experience with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for what you (probably) need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought long and hard about buying a $300 DOCSIS3.1 modem, but decided that they just weren't ready for prime time yet. Instead, I spent $100 on this guy and am getting speeds averaging 230-240 Mpbs on Comcast via hardwire connection. I don't regret not future proofing - I'm sure I'll get the latest and greatest and 4-5 years. This connected to Comcast with the typical activation call and was ready to go in about 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the fastest and easiest moden to set up!!

    I would recommend this to a friend