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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 10,865 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was easy to set up. Price was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have noticed increased speeds in my house. This modem really does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the best modem for cable customers subscribing to any speed tier under gigabit. I know, I work in the industry. The surfboard line of modems have always been tanks. Bought this model for my mother a few years back, and just recently, my nephew. Gigabit service would require a docsis 3.1 modem, which Arris also makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and everything is working so much better now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby delivers the us/ds speeds as advertised and has yet to let me down in the slightest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately noticed a difference in speeds of the internet and pretty easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, good price, FTW!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem. Works properly. Hookup is easy and simple, just call the cable company to let them know you have your own modem and stop paying that rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive and Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why spend a lot when this does the job? Easy to setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to setup and the speeds are faster then using Comcast's equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my router for my new cable internet service, great speed and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to hook up and works great without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to install, setup and use. Works great with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work flawlessly since installed. Good product, Good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more equipment fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My ISP's equipment was no where near up to par for our internet usage. The guys at our local best buy explained how the difference is when you have a modem+router as apposed to both. My internet has been the best it has been since our promotional deals through the Isp since 2015.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem that traditionally has a good track record

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working well now for a few weeks, after we replaced it, however within the first 24 hours it stopped working. Luckily I have the insurance on the modem so if I get another lemon it will get covered for replacement. I used to test modems for comcast and the surfboard was always one of their most reliable modems. However The surfboard used to be made by Motorolla and now Arris so I am not sure if this is why we experienced a quality failure. But I hope this last for years to come. Got tired of renting at 10 bucks a month, I just need it to pay for itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy installation. Straight forward directions. Works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great its so much faster i totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product doubled my speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. It was able to double my internet speeds and was an easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem fixed all of our issues! Awesome speed and at a great price. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box ready - great speed and very reliable product

    I would recommend this to a friend