Customer Ratings & Reviews

I constantly had WiFi issues, dead spots and slow internet. I purchased this with the Eero 3 pack and now my family enjoys great service throughout our home. I would recommend the Arris Surfboard as it was easy to setup and will pay for itself as it replaced the rental modem from the cable company at $10 / month. This is a no brainier...reliable internet, easy setup, and will pay for itself.

Great modem! Easy to set up! No issues...fast as well.

I noticed the difference in speed immediately. Very easy setup. Works with Comcast.

Just imagine my surprise when I switched from a DOCSIS 2.0 modem! Think about your webpages these days, all these jokers puking live content and adds into your search and surf. We at least all those individual http requests won't have to sit in a queue. Buy yourself a decent up/down speed and you'll barely have to wait. Otherwise no annoying issues like randomly needing to reset the thing.

Fast and reliable. Easy to use right out of the box!

I decided to cut the Comcast rental cord so after reading favorable online reviews I purchased this modem at my local Best Buy. It took a while with a Comcast online chat representative to get it added to my account, but once done it has worked like a champ. No problems what so ever. It does appear to be faster than my old one but the best part is it will be paid off in rental savings before I know it.

works fantastic with charter spectrum. Gives me the 100Mbs internet speed that they claim. Installing was easy, just plug it in and follow the instructions on your laptop once you hardwire a connection to the modem and BAM! charter adjusts the settings to the arris and then you can return they rent a modem. I also have it coupled with the netgear nighthawk ac1900 smart wifi router.

Great Modem. Works well with Xfinity internet service.

This modem was exactly what i was looking for. It is very fast and easy to set up.

I know enough about routers/modems to get myself into all kinds of trouble. Mind you, the last time i bought a modem was 8 years ago. I blocked off a half a day to install the modem, but it only took about 15 minutes to install & the instructions were easy to follow. Hardest part was calling my ISP to allow the router to connect to their network. Very user friendly, especially for a novice like me.

Product setup was a breeze. Easy directions and works extremely well

Modem works great, super speeds. Would def buy this again

Does the job, Can handle gig speeds with ease!!!!!

It’s nice to have only 2 device - this one seems to work very well - I was advised by wonderful employee at the Best Buy store/ excellent person and knowledgeable on subject

The ARRIS - SURFboard DOCSIS 3.0 Cable Modem is quick and simple to install and configure. A short call to my ISP and we were up and running in minutes. Paired with a new Securfi Almond Router and the internet was running faster than ever in a matter of minutes. The days of dropped connections and disconnects have completely disappeared - overall the Arris modem is ****** quality!

Modem works great. The price is reasonable. Small.

Excellent Modem!!! Very easy to setup!!! Fast speed!!!

This was very easy to set up and really has allowed for my Internet to be faster

Super fast and reliable. Easy to setup just had to call spectrum.

Bought this modem because I wanted to increase my internet speed and also did not want to pay the Time Warner monthly rental fee that came with the new modem they provided. I was hesitant in doing so, but decided it was a no brainer since I would recoup the cost of this router in a year. No problems at all since I bought it which was a couple of months ago. I highly recommend it.