Customer Ratings & Reviews

Does the job. It does look better than most in its class since it is white in color and smaller if it is going to be displayed or left out in the open somewhat. ARES has some known issues with its older models (not this one I don’t think) that still goes on without them really ever addressing it. Also support is pretty pointless, they will just blame yourself ISP for coding the modem wrong and make you call them after being on hold forever.

It connect easily and work well with Road Runner Cable. Saves $10 mth on rental.

Fast and easy to set up. Needed a quick replacement - very please.

Does the job and is speedy. Supports all our family needs.

I replaced my Cox-supplied Cable/telephone modem with the Arris Surfboard DOCSIS 3.0. So, that knocked my Cox bill down a bit. It was a very simple setup and I'm very happy with the overall size of the unit, It takes up very little space. I also added Eero extenders to the network and I have to admit the bandwidth is great! 4K streaming is great.

Easily handled the 1/2 gig speed provided by my isp. Easy setup

So far I've had no trouble with this product I got Xfinity it hooked up to Xfinity just fine I have not even had to contact customer support it's amazing what technology can do when it's done right. After many years of having modems that didn't hook up well or didn't transfer fast this is working flawlessly. Definitely would recommend it if you using Xfinity.

Easy to set up and easy to use. Very sleek and doesn’t take up much room.

Plugged in the new router and it came up perfect. No issues.

This device is fast and efficient. It's also compatible with future generations.

This is a great modem. It sets up well and is easy to install. Works with our TWC service. I purchased it over the cheaper models in hopes (most likely vain hope) that at some point internet providers would provide better, faster, more secure internet. Honestly I'd buy the same brand but go with the cheaper model unless you just like to buy this on the off chance that internet providers actually provide internet that can make full use of this modem. This is more modem than most service providers will use even at their top tier plans.

It's always worth buying one of these modems to save yourself the rental fees most ISPs will charge you. They pay for themselves in less than a year. So far the SURFboard has allowed me to easily maintain speeds over 200mbps with Spectrum and saved me about 200 dollars and counting.

My previous cable modem was experiencing intermittent errors so I decided to get a new modem. I have the TWC/Spectrum 200 Mbps service and could have used the SB6183 but decided that for the few extra dollars I would get the SB6190 to be ready for any future speed upgrades. It is working great and I am getting 235 Mbps down and 22 Mbps up as measured by speedtest.net.

After buying this modem and combining it with the ORBI router it has truly been a game changer! I cannot say enough about both products! Our home technology experience went for limited to unimaginable just like that! Buy it and try it! Take it back if you don't like it. I think you will love it! I also have to give kudos to the knowledgeable young man at BEST BUY!

Replace an older modem. Easy to install and works great.

Easy to set up and is going strong almost a year later.

The modem is faster and works very well with my new all-in-one computer.

The setup was simple with my cable provider and the system works great

Easy to install. Does a great job. I recommend this modem.

Updated from an older version that I had for atleast 6 years as it was at its speed limits. When to this new one and speeds from my ISP went up and nothing changed on my account. Unlock more speed with what you currently pay! And no paying the ISP for modem lease. Pays for itself in less than a year for the cost they lease them to you at. Plus the ISP ones just aren't as good.